Franco Garofolin Email & Phone Number

United States

🔧 Configuration & Teamwork: Collaborated with 3 Admins in a 6-week sprint, developing a Salesforce app tailored for 60+ client specifications, including custom objects.🔍 Client Discovery: Via remote sessions, deeply understood client needs, capturing essential business challenges into user stories and actionable requirements.🎓 End-User Training: Crafted and delivered detailed training materials, ensuring software tweaks in sync with client feedback.🚀 Flows & Automation: Initiated automated email templates; implemented flows for efficient record updates and providing end-users with vital client insights.🛡️ Security & Accessibility: Set up custom profiles, optimized permissions, and reinforced data protection mechanisms, balancing security with ease of access.👥 UI Customizations: Refined Lightning layouts and Page assignments, enhancing user interface management.

Atlanta Metropolitan Area

🌍 Founding Role: Founding member and international base director of the non-profit organization ensuring efficient collaboration cross-culturally.🤝 Efficiency & Team Health: Specialized in sustaining and boosting efficiency through facilitating team health, member wellness, and ensuring efficient cross-cultural collaboration.📋 Base Management: Oversaw the administration of the international base, managing both onboarding and off-boarding of personnel on a multi-lingual capacity (English, Spanish, Italian Arabic).🌟 Highlights: Achieved non-profit expansion by establishing an international base. Maintained high team health within a diverse western and eastern collaborative context, showcasing stellar productivity.

United States

🌐🎙️ Language Specialist: Professional specialized in streamlining productivity through simultaneous interpretation (Spanish-English and Italian-English) ensuring data confidentiality and high quality customer service.