- Identified profitable business leads and built pipeline of prospective customers.Resolved complex problems to positively impact sales and business direction- Consistently achieved 250% of $2000 monthly revenue quota each month.- Selling a full suite of digital marketing products to new prospects through a consultative and educational sales approach. - Providing insights to potential unexpressed needs and developing a strategy in order to effectively reach the marketing goals of the client.

- Managed daily operations and maintenance for multiple commercial aquatic facilities. - Provided excellent customer support by communicating with clients to address their ongoing needs. - Resolved product or service problems by clarifying the customer’s complaint, determining the cause of the problem, expediting correction or adjustment, and following up to ensure resolution. - Prepared and delivered daily reports pertaining to pool operations and maintenance for customers and company records.

Coordinated scheduling for staff of 50+ lifeguards and swim instructors to ensure coverage for facility programs through all times of operations and program. Organized and led all health and safety certification classes through American Red Cross to benefit the public and staff. Maintained pool operations for two indoor pools to comply with local and state health department regulations. Oversaw hiring and coaching for lifeguard team with a focus on creating a knowledgeable and skilled team.

Prepared and staged items for delivery and shipment to customers. Received incoming shipments of new inventory and organized and restocked as necessary through all departments. Assisted with duties in other areas of the store, provided product knowledge throughout the store, assisting with bicycle repairs, and completing customer transactions. Ensured that each customer received outstanding service by providing a friendly environment.

Managed e-commerce sales via multiple online platforms such as eBay and Facebook generating $6k in sales in six months. Developed and maintained company website. Tracked inventory to identify trends and introduced new products to increase sales. Created and led sales initiative at local university bringing in $7k in sales in one month. Provided a personal and tailored experience for each customer.