Garrett Johnson Email & Phone Number

Chicago, Illinois, United States

• As the Executive Director of Strategic Sales, I lead national outside sales and distribution with full P&L and EBITDA oversight. My team of Regional Sales Managers and Strategic Sales Executives drives revenue growth.
• Successfully launched four new business units through strategic planning, contractual commitments, and detailed forecasting to drive growth.
• Expanded the leadership team by 50%, improving our capacity to manage broader scopes of work.
• Grew organization headcount by over 60%, supporting the expansion of new business segments.
• Achieved a 40% increase in sales mix and rate plan loading in 2024.
• Redesigned compensation structures and incentive plans to align with company goals and team performance.

Chicago, Illinois, United States

• Responsible for leading AT&T’s converged product marketing, offers, and pricing project management processes for AT&T National HQ Organization. Core focal point - Identifying growth opportunities, business model.
• Implemented new field execution intake tool to identify new market opportunities to optimize customer acquisition and retention efforts.
• Created the business case development, implementation, and execution of over 115 new strategic plays from inception through go-to-market launch.
• Developed and executed strategic marketing plans to penetrate new markets and expand the customer base in Phoenix, AZ and Las Vegas, NV.
• Oversee the development of financial forecasts and projections to support business planning for our organization's marketing budget.
• Lead cross-functional teams in the creation of marketing collateral, sales enablement tools, and promotional campaigns to support product launches.

Chicago, Illinois, United States

• Focused on developing relationships and overseeing all single family home developer Fiber projects across AT&T's 22 state footprint. Worked directly with the country's largest single family home developers to ensure we.
• Responsible for leading a team of 9 Project Managers to drive subscriber growth, analyze deal structures, develop digital engagement, technological marketing advances, payment efficiencies, advertising, and process.
• Spearheaded the development and execution of the company’s digital growth strategy, resulting in 40% revenue increase within 13 months.

Chicago, Illinois, United States

• Responsible for managing, directing and supervising assigned Area Managers, and their teams of AT&T Connected Communities Account Managers who are responsible for driving sales and revenue growth of AT&T consumer.
• Led regional sales and marketing organization with 8 Area Sales Managers and 110+ Account Managers that operated in a 12-state footprint.
• Generated over $330M/year in gross profit through marketing and acquisition tactics in a 1.3M MDU portfolio.
• Created development program (SGP) leading to 19 promotions from 2017-2020.

Chicago, Illinois, United States

• Focused on development and attainment of profitability and sales objectives through coaching and creating sales strategies for team members across 25 + corporate and Authorized Retail Locations. Responsible for hiring.
• Oversee 25+ AT&T owned and Authorized Retail distribution points and $25M+ in annual revenue.
• 2017 Management Development Program Graduate.
• Coached team of 65 sales consultants and 20 managers across 10 stores to achieve results in the top 2% of AT&T in 2016.
• 2016 Summit winner.
• Improved overall sales volume by 10 – 30% YoY growth 2016 - 2017.

Chicago, Illinois, United States

• Focused on supporting sales velocity and strategies within AT&T corporate owned submarket of 50+ retail locations.
• Developed product, sales processes, and operational changes in support of sales programs. Advised, educated and trained sales force on new product, accessory, service features and, pricing plans. Conduct store visits.
• Responsible for DIRECTV sales strategy and support for the entire IL/WI Market.
• Built a "DIRECTV Playbook"​ which was provided to all front line Employees in IL/WI to assist in the execution of DIRECTV sales. Shelley Goodman, VPGM of IL/WI, also showcased my "DIRECTV Playbook" to Regional.
• Assisted in the development of a market wide DIRECTV automated reporting spreadsheet that is delivered daily to all management employees.
• Owner of the Apple Masters program for the IL/WI Market: Planned, organized and drove participation in all Apple Masters training programs.

Chicago, Illinois, United States

• Motivated and led a team of 20+ sales experts at level 2 and level 3 stores to grow our business via emerging products and services. Provided customers with an extraordinary one stop shop experience. Responsible for.
• Supervised store employees, coached and developed employees to succeed. Oversaw staffing, and scheduling of employees, maintenance of inventories at adequate levels, directed the promotion of sales, and completed.
• Promoted from Woodfield Mall to Retail Schaumburg location in in October 2014.
• Coached and guided a sales expert through a leadership development program, leading her to a promotion in August 2014
• Finished 1 of 29 locations in McCready area for 5 participation objectives above the Central Region in 2014.
• Reengineered Audit preparation objectives increasing Woodfield's Audit score 22% in 2014.

Chicago, Illinois, United States

• Motivated and led a sales team of over 10 sales experts through targeted and efficient coaching. Assisted the Store Manager in the daily operation of a retail store including execution of sales, service and customer.
• Built sales tactics and strategies, create and execute external community events, schedule employees, maintain inventories, conduct physical inventories, maintain store appearance and completed day-to-day paperwork.
• Promoted from Algonquin, IL (level 1) to St. Charles, IL (level 3) location in August 2013.
• Finished #1 in the district for mobile protection results at 45% in April 2013.
• Finished #1 in the district for Digital Life sales in the months of April-June 2013.
• Planned and coordinated an in house leadership development program which overhauled performance from district performance standpoint. This led to a 3 promotions in August 2013 and February 2014.

• Developed customer experience and sales objectives for Crystal Lake and Arlington Heights Innovation Center stores. Sold various AT&T products and services via lead generation and external event activity.
• Handled all administrative aspects of the sale including: Completing customer contracts and warranties, pulling products from inventory, accepting customer payments and filing the completed orders.
• Maintained strong knowledge of all products, accessories, pricing plans, promotions and service features.
• 2013 Retail Management Development Program graduate.
• Top 10% in the market for full time employees in sales performance 2008 - 2010, 2012 - 2013.
• Recognized by management team for best practices, and given the opportunity to lead various team meetings.

Bachelor'S Degree, Business, Management, Marketing, And Related Support Services

Education record

Associate Of Science (As), Business/Commerce, General