Garrett Murray Email & Phone Number

Bulverde, Tx, Us

Chicago, Illinois, Us

Deliver comprehensive training sessions to client teams, ensuring thorough understanding and effective use of Provi’s platform, resulting in increased user proficiency, leading to higher adoption. Organize , refine, and validate client data to verify the accuracy and functionality of each user account. Communicate effectively with internal and external stakeholders to resolve issues and drive continuous improvement in the onboarding process.Manage client relationships post-implementation, addressing concerns, resolving issues, and ensuring satisfaction through clear, timely communication.

Dallas, Texas, Us

Configured and successfully led the execution of assigned event applications.Maintained a working knowledge and expertise of all assigned Digital products.Conducted client scoping calls to understand specific client needs and event requirementsOptimized and tested product-specific event sites and pagesSpearheaded client training on platforms and products including design review and demonstrationof featuresImproved team productivity amongst internal and external stakeholders by implementing efficient ways to communicate task status updatesWorked cross-functionally across multiple technical teams to ensure successful delivery of the overall eventImproved efficiency by creating show-specific pages to house key information and documents for eventsInvestigated and resolved end-user issues submitted to the Digital Implementation ticketing systemSupported the project life cycle end-to-endContributed to a high customer satisfaction score by offering ongoing technical support to clients on aglobal basisReduced the number of glitches and bugs by partnering with the Development Team and conducting ongoing analysis and performing frequent site updatesImplemented training of digital floor planning tool by becoming the system SME

Tampa, Florida, Us

Revamped on-call technical support process for Service Valets and communitiesScaled the Service Valet team by 20 Valets by actively owning the recruiting, hiring, andonboarding processesImproved resident satisfaction by ensuring daily/nightly completion of resident doorstep trash/recycle pick-up for assigned propertiesContributed to meeting compliance requirements by inspecting properties on a regular basisReduced labor cost to under $150K by optimizing work schedulesImplemented part-time workforce scheduling process to ensure resources are maximizedEnhanced quality of service by making informed decisions with consideration of customer/associate impactIncreased client retention by building long-term working relationships with frequent communication and excellent customer serviceEnsured daily delivery of company reports to designated property staff members

Dallas, Texas, Us

Enhanced work productivity by proactively creating quotes and providing credit termsServed as the supervisor and POC for jobs on-site as requiredIncreased amount of orders by partnering with event planners, event coordinators, and branch personnelImproved performance tracking by establishing a cadence of weekly reports of business transactionsand keep sales

• Operations assistance in event coordinationand management, client meetings, technical aspects, guest service relations and public relations including marketing.• Managed all meet-and-greets for J. Balvin, MercyMe, and Luke Combs• Assisted in the management of suites before, during, and after sporting events, concerts and entertainment events.• Knowledge in AutoCad• Working knowledge of Room Viewer.• Created all information and executed stafftraining.

Manage $150,000 budget & implement fiscal planContact and secure potential sponsorsEnsure clear communication to all concerned parties by website, email and phoneDevelop and administer scheduling for 28 organizations and over 1,000 participantsManage website to ensure correct informationPromote events through campus outreachOrganize volunteers to assist with eventAssist in the onboarding of 2 new organizations Ensure everyone and organizations are in compliance with all policies and proceduresProvide development opportunities by recruiting guest speakers

Contact and secure potential sponsorsEnsure clear communication to all concerned parties by website, email and phoneManage website to ensure correct informationPromote events through campus outreachOrganize volunteers to assist with eventEnsure everyone and organizations are in compliance with all policies and procedures

Austin, Texas, Us

RealMassive is developing High Quality Commercial Real Estate Search + marketing tools for Commercial Real Estate professionals. It's Google meets Amazon for Commercial Real Estate Search. Tools for landlords, tenant reps, and anyone searching for commercial real estate.Keep the data as fresh as possible for current, new and future clients.

Austin, Texas, Us

RealMassive is developing High Quality Commercial Real Estate Search + marketing tools for Commercial Real Estate professionals. It's Google meets Amazon for Commercial Real Estate Search. Tools for landlords, tenant reps, and anyone searching for commercial real estate. Photograph buildings to put on the company website with a camera as well as a drone.Create spreadsheets to help target future national business relationships. Help with social media syndication by improving the data that is always changing.

Public Realtions, Public Relations/Image Management

Minor In Business, General Business