• Key Project Manager for HP’s two main sales platforms (HP Sales Central and HP Partner Portal) accounting for 725K users WW (220+ countries/32 languages) with 7.2 million visits per year, 20 million page views and 40 million dynamic pages generated to support the sales motion. • UX/UI redesign- Aided the UX/UI team in gathering feedback from site users, presenting mocks to stakeholders, and communicating stakeholder feedback• Lead internal and external teams to ensure business alignment across project segments• Print Configurator- Worked with the HPIT team to setup the tool access and authentication • Content Management System Expansion- Directed the team on transitioning site functionality to CMS • 2021 HP Amplify- Led teams through the Portal Partner Program transformation from Partner First > Amplify• Manual Content- Led the Agency managing all operations involving manual content requests on HPSC• Chatbot Integration- Worked with the HP Chatbot team to ingrate the Chatbot into the HPSC environment seamlessly for users • HP Systems (Expert Level)- Concentra, Asset Hub, CAP, CDS+, Product Master, Prism, PLCTypical Project Onboarding Process: Discovery & Planning to Deployment• Collect and prioritize site requests for the development process (Agile method)• Rank site requests based upon user impact, business needs and aggregate site strategy• Document business requirements (JIRA) for clear instruction prior to technical implementation• Follow current digital market-trends to analyze and provide insight into UX/UI change requests • Daily collaboration across global markets for site trainings and data updates • Aid mock-up design for a first look at site changes and enhancements using Adobe Suite• Run metric reports from Adobe Analytics to provide feedback and direction to internal users• Lead the support team in tracking and resolving 300 tickets/month on average