• Collaborated with leadership and stakeholders to prioritize, manage, and implement new productsand features across Shiloh's comprehensive suite of applications.• Leveraged artificial intelligence, generative user interfaces, and DevExpress technologies to developa dynamic and intuitive reporting experience for the user in the flagship NSight product.• Established standardized processes for releases, support, and project management within thedevelopment team.• Orchestrated an initiative to modernize and refactor ten applications, employing cloud technologiessuch as Azure Data Lake, Snowflake, Azure Virtual Machines, Azure Application Services, Azure SQL,and Azure Service Bus.• Led the development of the Walmart Luminate ETL system from conceptualization to operationalreadiness with cloud architecture. Currently in production for over twoyears, the system serves more than 13 enterprise clients, and processes an average of 3.7 billion rowsdaily.• Developed a private NuGet server and NuGet package that provides a service abstraction layer forstreamlined and standardized access to cloud resources within code, across all applications.

• Lead software engineer for a business forecasting tool for a Fortune 500 company. Generated andmanaged multiple interconnected financial forecasts and data mappings. Condensed the monthlyreporting cycle for the team from a two-week process to day one reporting.• Lead software engineer for a data mapping tool within a Fortune 500 company that crossed multipleteams and harmonized multifaceted, multidimensional datasets into consumable, and valuabledata for the business.• Lead software engineer for an interactive ETL tool utilized in daily loads by a Fortune 500 company.• Lead software engineer for automating customer interactions with sites for data retrieval.

• Developed and supported existing suite of Shiloh products through direct collaboration with Supportand Customers to diagnose and resolve tickets.• Developed an application that automated data classification, categorization, and rating process onthe platform's backend.• Developed an order automation tool integrating Sales, forecasts generated using Prophet in R, andinventory data.

• Communicated with customers to find the best solutions for their needs, educating them on devices, promotions, and services available at AT&T.• Resolved conflicts and found effective solutions for customer issues, exceeding sales goals by working closely with management.

• Supervised 5-10 associates daily, ensuring safety and quality standards were maintained.• Led store opening and closing procedures, working closely with the Store Manager for quality customer care.• Directed projects and oversaw the closing process of the Springdale KMart.