Strategic Business Systems Manager with 15+ years in IT management consulting and systems management, specializing in the delivery of customized enterprise software solutions that drive business success. Adept at evaluating client needs and implementing effective IT strategies to enhance operational efficiency across digital platforms, SaaS solutions, and ERP systems. Proven expertise in project management and digital transformation, with a focus on aligning people, processes, and products to create impactful solutions. Achieved a 473% increase in customer adoption while launching a B2B portal for the world's largest building materials manufacturer. Led an enterprise agile transformation that vastly improved IT responsiveness to business needs for a major retailer. Committed to leveraging deep IT insights to foster innovation and sustainable growth.