Garrett Shaffer Email & Phone Number

Little Rock, Arkansas Area

* Analyze the monthly financial statements and determine proper strategies to ensure accepted profitability targets and company shared goals. * Coach, mentor, and support the activities of all branch team members.* Support and motivate all the activities of inside sales, along with a supporting role in helping our outside sales team be the best in the business.* Responsible for all facets of purchasing, managing inventory levels, turn targets, and accounts receivable at the branch. * Support the growth of all team members through coaching in the moment, involving team members on decisions that affect the business, daily and weekly team huddles, and keeping an open line of communication in which all of us use to improve ourselves, our peers, and our business. * Maintain and cultivate customers by providing them with exceptional customer service and getting to know them and their business on a personal level, where we can help them succeed in the industry they are in.

North Little Rock, Ar

Manage all operational and financial resources to achieve established sales goals. Utilize company tools to effectively analyze business trends and identify opportunities within the store.Manage all store processes to company standards including, freight flow, merchandise presentation, sales, and inventory loss reduction.Oversee scheduling, payroll, interviewing, hiring, training, and performance evaluations of all associates.

Little Rock Arkansas, Arkansas Market/Southern Territory

• My primary responsibility is to manage, train, coach, supervise and direct teams to ensure consistent application of company-defined best practices and meet all sales goals set forth by the company.• Oversee the execution of merchandise and visual presentation standards to maximize sales and profitability through compelling merchandise statements and to enable a positive customer experience.• I work through department owners (Managers, Specialists) to achieve above desired results and develop their teams. The Arkansas market has 18 stores with 800 employees. I’m also in charge of payroll, driving top line sales, customer service, outside media and sales, and providing a growth environment for my management teams.2011 received Gap Inc’s Exceed Award for helping my district and peers. From 2010 until now I have been promoted three times and continue to develop myself and my teams. I have opened three new Project One locations with Old Navy within the market.

Arkansas District

• Managed day to day operations, including; scheduling, payroll, inventory control, staffing, training, and completed store layouts. Assigned daily task to members of my management teams along with weekly goals and sales figures.• Grew the business from a $1.2 million dollar store to $3.8 million dollar store in a period of 14 months. My store has also made sales and profit plan 12 months in a row. I lead the district in sales and profit for this current year.I lead the District/Region in Power Plus (Warranty plans), ranking me in the top 15 of the company. I have also led the district and the region in customer loyalty, at a range of 90-95% satisfaction rate. In 2009 was awarded District Attitude of the year Award.

Cabot, Ar

• In charge of sales, finance, employees, inventory and quality control of the business. Developed outside business contacts in many states and expanded the online store.• Increased and expanded store sales in a 6 year period by over 40%, for a year end total of $1.4 million in sales. Worked with several manufactures to provide in the world feedback of products. I also worked closely with different manufactures to design new items to increase sales and met product demand. • Expanded the store to a new location in 2005 from a 5,000sq ft facility to a 10,000sq ft facility.I’m also an experienced Cobbler and Saddle Smith, which has required years of hands on training and exact perfection of my work.

Jacksonville, Fl/ North Florida Market

• Managed six stores in the North Florida area with twelve direct reports and 58 employees.• In charge of hiring, store inventory, scheduling, and achieving monthly and yearly sales goals.• Implemented training to new employees and management.• Increased sales and volume in all stores, by exceeding customer service needs, excellent training, and by supporting my team in any way possible. I turned three of these stores into multi-million dollar producers.

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