Sr. Representative, Store Experience (Internal Communications)
Executed impactful and storytelling communications for Field employees and internal business partners at specialty retailer. Developed, launched and managed a variety of business-driving and culture programs, positioning Disney store as an employer of choice.• Managed Cast Member Bulletin, primary communication tool for all Field employees. • Produced business-driving communication tools (Fact Sheets, Story One Sheets).• Developed and managed business-driving employee programs, including annual Disney store Trivia, Ambassador and mystery shop (Be Our Guest). Programs highly engaged employees, supported primary business goals and contributed to higher-than-usual employee retention.• Developed effective relationships within the Disney store business unit and across the Enterprise, including at executive level.• Developed, sourced and procured most employee reward & recognition premiums.