Garry Mitchell Email and Phone Number

Install and configure storage, backup and restore applications including any other apps that are needed for storage administration. Responsible for configuring recovery of system data and storage administration. Engage other HP technical resources as needed to resolve any incidents or issues during build. Provide complete build for the following Storage devices including Operating Systems and applications include the following manufacturer and product types: HP: EMA, EVA, XP, NAS, SAN Switch, SAN Director.

Hands-on delivery and administration of enterprise storage and backup infrastructure for the GSK RTP site (120+ terabytes SAN storage and40+ terabytes NAS storage). Primary job duties include storage administration duties: cabling, delivery administration, zoning, masking, provisioning storage to hosts, connecting hosts to SAN, software and firmware upgrades, data migration.

Provided San Support for IBM eServer Blade systems.Used storage equipment and servers to guide customer action plans and recreate problem scenarios in a lab environment.Provided feedback to development and marketing teams about issues and ways to prevent calls.Followed issue's and help resolve issues using , Retain and CMVC.Setup Customer configuration using various software and hardware products.

This company provides security, storage, and systems management software for consumers and businesses. Symantec purchased VERITAS Software in 2004.; Performed quality assurance testing on command central storage and identified bugs, abnormalities, and potential improvements. Assisted programmers in identifying program and system errors. Led object, unit, and system integration testing and provided test results and defect tracking utilizing test and in-house bug tracking tools.Designed client server test environments with Oracle Solaris operating system, IBM Advanced Interactive eXecutive (AIX), Hewlett Packard UNIX operating system (HPUX), and Windows systems to diagnose customer's issues. Configured SAN lab test scenarios, including fiber channel arrays, switches, host based authentication (HBA) set up, and tape libraries utilizing UNIX platforms, AIX, Solaris, HPUX, and Windows.Developed unit and system regression test plans. Trained and coached employees on the use and testing of products developed in SAN environment to support command central storage.

Identified bugs, abnormalities, and potential improvements.Developed and maintain QA test plans and test documents, Executed and automated test casesLogged clear and concise bug reports using bug tracking toolReviewed technical documentation for completeness and accuracyDeveloped unit and system regression test plans.Setup, and install Client Server environment using different operating systems such as AIX, Windows, and SCO.

Quality Assurance Test Lead/Senior Lab Specialist – Research Triangle Park, NC Monitored, resolved, and documented computer problems, including bugs and flaws. Developed and maintained quality assurance test plans and executed and automated test cases.• Reviewed technical documentation for completeness and accuracy. Created unit and regression test plans.• Installed client server environment using AIX, Windows, or The SCO Group, Inc. platform.

Furnished design-engineering group with local support. Created and maintained user registry to ensure security for users.Wrote custom software using C-Shell Script and Rexx for development for VM/CMS and UNIX application.Developed system for backup and restoration of user files and directory.