As a registered manager at Connect Into Care, I oversee the delivery of high-quality care and support services to vulnerable adults in the community. I am responsible for ensuring compliance with regulatory standards, managing the staff team, and developing partnerships with external stakeholders. I hold a Level 5 NVQ in Health/Health Care Administration/Management, and I am passionate about improving the lives of our service users and their families.I have more than 20 years of experience in the voluntary and private sector, working in various settings and roles, such as social inclusion manager, safeguarding officer, and supported living coordinator. I have extensive knowledge and skills in areas such as complex needs, substance misuse, tenancy sustainment, and young people and children's services. I am committed to developing best practices, enhancing team performance, and building positive relationships within the care and support industry.