Garth Bryce Email & Phone Number

George Town, Cayman Islands

Cayman Islands

Provide the ICT roadmap and Lead the implementation and rollout of new ICT technology;Implement Change Management tools and manage the process;Identifying opportunities to improve business performance and processes through the utilization of technology;Developing strategies for the use of technology in business and management processes;Clearly, planning project objectives based on business needs;Managing, designing and developing new applications as well as enhancing existing systems;Delivery of technical products and platforms in the telecommunications, cable, or media industries;Manage data mining operations to produce strategic analysis;Responsible to provide budget and implement cost control methods for service delivery;Preparing formal proposals (RFP) and managing the processLiaise daily with business units, technology teams and support teamManage and maintain billing system (Ensuring server stability as well as responsible for liaising with billing vendor for troubleshooting & upgrades)Develop and implement an organizational policy regarding quality standards and strategic planning;Establishing organization standards, operating procedures, and goals;Responsible for the purchase company-wide hardware and software and liaise with vendors for the best price; Provide ICT technology and infrastructures for the entire organizationKnowledge and experience with trouble management, system management, remote administration tools, and technologies;Develop an organizational process to reduce service installation time and call center first-time resolution;Staff Development & Training; Keep up to date with the latest technologies and trends;Establishing organization standards, operating procedures, and goals; andTest and modify provisioning systems to ensure that that they operate reliably.

Cayman Islands

Fully responsible for the management of information technology for Higgs & Johnson, ensuring that appropriate technologies are deployed and aligned to enable effective delivery of strategic objectives.Directly responsible for the department’s budget, technology roadmap, planning, governance, security and compliance with industry best practices in the delivery of IT services, providing value to the business as well as the continuous development of technology human capital.Member of the executive management team reporting to the Partners, with responsibility for strategic planning and participate fully at this level on all business activities.Network design, administration, security and operation of the Firm’s computer systems and ERP.Design and integration of the hardware and software products to assure a responsive and reliable processing environment for our professional practice. Implementation and support of technical software in a LAN and WAN environment. Implementation and support of Network.Design and implement Firm’s Global DR Solution In-house systems design and programming. Database administrator Provide Staff training on Microsoft products including Office 2010Ensuring product licenses are kept up to date. Maintenance of logs documenting any technical changes. Prepare annual budget for the IT DepartmentI undertook additional responsibilities of managing the Firm’s operations. This role involved effectively managing the purchase and negotiation of the firm-wide fixed asset, budgeting, managing the Firm’s document archiving system, directly responsible for ensuring that building operations are within working standard, and acceptable to all stakeholders and negating contracts.

Maintain corporate clients' network infrastructure and software. Such clients include Cable & Wireless, Cayman Island Government and Agencies, Health Service, Education Department, Immigration Department, Royal Cayman Islands Police Department, various law firms, insurance companies, financial institutions and a myriad of retail establishments.Design and implement new IT strategies for new or existing infrastructure; Consult and work with large and small businesses, providing them with IT solution most suitable for their environment; Setup and maintain POS Solutions for retail business and implement IT solutionsProject ManagementCustomer TrainingNetwork SecurityDatabase Management/SpecialistExchange SpecialistWindows SpecialistPoint-of-Sale SpecialistInfrastructure Design and ImplementationsSoftware specialist