Garvit Patel Email & Phone Number

Los Angeles, Ca, Us

Westlake Village, California, United States

In this role, I analyze business operations to assess service deficiencies and propose solutions for process optimization. I optimize business efficiency and productivity by developing and implementing robust strategies aligned with business needs. While serving as Innovative Operations Manager, I administer all new projects in compliance with applicable requirements and QC standards to achieve defined goals. By leveraging core attention to detail, I manage loan pipelines and complete review tasks within a three-day SLA. I support in making informed business decisions by gathering and dissecting data with SVP. I assist in quality control, risk, servicing, finance, and correspondent lending operations for long-term business sustainability. Following are some of the highlights I achieved in this role: ☛ I streamlined processes and reduced review completion time by coordinating workflow development. ☛ I coordinated with offshore team members to ensure the delivery of consistent results. ☛ I analyzed and managed workflow and productivity to implement corrective actions when required for improvement. ☛ I designed and executed standard and procedural changes, resulting in boosting staff productivity and work quality. ☛ I spearheaded the administration of the EBO project from initiation to completion for developing processes and attaining sustainable outcomes. ☛ I ascertained seamless execution of overall processes by leading 11 top-performing reviewers, overseeing other employees, and preparing schedules aligned with department/staff needs.Related Skills: Business Process Analysis, Productivity Improvement, Team Leadership, Project Management, Process Revamping

Azusa, California, United States

While working as Business Director, I supervised all business operations, including supervising food preparation methods and portion sizes, maintaining appropriate stock levels, and keeping accurate inventory records. I received and analyzed food and beverage deliveries and content to check product quality and quantity. By assessing and resolving complaints about food quality, service, and accommodations, I enhanced service efficiency. Following are some of the highlights I achieved in this role: ☛ I initiated the business from scratch by creating and implementing robust strategies to drive excellence. ☛ I determined financial transactions and expenses as well as monitored budgets and payroll records with a focus on remaining compliant with the allocated budget. ☛ I ensured the delivery of exceptional customer service and elevated staff performance through the development and deployment of staff performance and customer service standards. Related Skills: Strategic Operations Management, Stock Level Maintenance, Business Development and Growth, Budget and Payroll Supervision, New Standards Creation

Santa Clarita, California, United States

While working at Wal-Mart, I enabled developers to timely resolve online order site issues by identifying and reporting defects of new features and performing additional tests. I liaised with developers and product owners to establish updated knowledge of product features and intended functionalities. While leading and supervising off-site teams for prompt completion of structural and integration testing, I facilitated smooth execution of product development and release cycle. Following are some of the highlights I achieved in this role: ☛ I leveraged Agile and Scrum frameworks for the completion of releases every two weeks with well-organized sprints.☛ I designed and maintained efficient manual test cases for the entire team with a keen focus on aligning with defined expectations. ☛ I demonstrated exceptional service behaviors, established productive relationships with staff, built high standards, and adhered to company-initiated processes, aimed at boosting staff morale and engagement.Related Skills: Product Development Cycle Management, Staff Leadership, Product Release, Defect Identification and Resolution, Staff engagement

Encino, Ca

In this capacity, I oversaw all operations of the stores, including processing payroll, screening and hiring staff, building relationships with associates, facilitating freight flow, and handling the store vendor return process. I accelerated store process, production, and sales performance by overhauling and realigning management and associates.Following are some of the highlights I achieved in this role:☛ I enhanced special order penetration from 2.3% and 3.6% to 4.4% and 5.8% with a focus on improving profit. ☛ I grew sales in Ventura Store 3650 from -1% to 5.4% in the fiscal year and minimized shrink from 2.8% to 1.27% in Encino Store.☛ I achieved a 4.5% to 1.6% reduction in damage allowance and mark out of stock as well as decreased deduct and dispose of from 6.2% to 3.4%.Related Skills: Process Management, Goal Achievement, Shrink and Damage Reduction, Sales Growth

Bachelor Of Business Administration - Bba

Diploma In Computer Application, Hardware & Networking