Gary Altieri Email & Phone Number

Upstate New York And Northern Pennsylvania

Oversee operations and merchandising of 14 franchised stores. Responsible for market development and growth.• Corporate consultant for franchise owner group.• Responsible for development of sales initiatives to maximize owner income stream and corporate profitability.• Responsible for all operations aspects to protect corporate assets and profitability.• Recruit new franchise candidates and open new stores in market.• Lead merchandising initiatives to update stores to “store of future model”.• Work with merchandise group to correct assortments in order to maximize market opportunities.• Responsible for development of local marketing campaigns for all groups. Efforts include use of social media and relationship development with local community groups.• Improved year-over-year metric results including sales, credit and protection agreement sales. • Received award for top regional internet sales performance.• Led district to top ten national scorecard performance for year-end 2010.• Recognized and certified as “master” in corporate selling skills program. Responsible for training and certification of field associates and district sales managers.• Stores consistently in top ten of metric sales performance.

Central And East

• Led strategic initiative to introduce online sales and to improve product protection agreement performance. • Responsible for merchandising and operations of 53 stores with annual volume of $189 million. • Temporary oversight for all 106 stores with annual volume of $343 million.• Developed and executed strategic sales, merchandising, and management initiatives to spur performance excellence and drive achievement of profitability goals. • Leveraged analytical skills to evaluate competitive landscape and emerging market trends while implementing segmented merchandising strategies that reflect local consumer tastes. • Developed team-inspired recognition programs designed to improve employee morale. • Created a selling culture to meet/exceed sales plans.• Drove and monitored store level margin drivers, e.g., solution selling, accessory attachment rate, inactive inventory, price change execution and POS reductions.• Recruited, coached, developed, and performance-managed team. • Drove the customer experience within the region, while holding management and associates to the consistent execution of selling, service and operational processes.• Analyzed business results using the required reports, and developed and executed action plans for improvement.

Upstate New York/Ohio/Pennsylvania

Directly managed 12-14 stores• Led the appliance rollout to 14 stores, which included merchandise and selling-skill training initiatives.• Executed customer focused strategies, policies and programs as measured by customer satisfaction survey data and verbatim comments. • Focused on driving a selling culture in stores. • Personally supported, coached and developed managers, creating an environment where associates could be successful.• Selected, developed and managed performance of individuals and teams, measured by appropriate performance reports/scorecards, retention, internal promotions, training completion, and associate survey results.• Fully optimized miscellaneous income opportunities within the store.

East Coast

• Organized and led “Tool Territory” tool assortment rollout to hardware stores, which involved redesign and merchandise rollout. • Responsible for identifying local assortment needs and local sources.• Negotiated vendor relationships and contractual agreements.

Tonawanda,Ny

• Received awards for sales, profit, inventory shrink and customer service performance.• Consistently met and exceeded sales and profit goals.

Upstate New York

Consistently exceeded sales and profit plan.Developed national installation program.