Gary-Andrew Diem Email & Phone Number

Remote

• Developing strategies that increased the brands search engine result rankings by understanding algorithms and researching SEO keywords to use on the website’s front and back-end, alongside social marketing content across multiple platforms.• Monitored Google Business and Google Analytics daily to analyze key metrics like CTR, CPM, BR, and Impressions.• Use of Shopify, Adobe, Microsoft Office suite for all curated projects

Flower Mound, Texas, United States

-Plan and brainstorm content for social media channels-Communicate with the Operations department as well as Store Managers in requesting assets for Social Media strategy-Assist with reporting on Facebook paid campaigns and comparing results to optimize future digital advertising-Maximize social network interaction daily to keep communities engaged – responding to fan posts regularly while maintaining the voice of the brand-Scheduling content and campaigns via SOCI

• Monitored employee performance and developed improvement plans.• Established and optimized schedules to keep coverage and service in line with forecasted demands.• Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.• Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.• Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.

Flower Mound, Texas, United States

-Boosted revenue by bringing in and cementing relationships with new clients and optimizing servicing of existing customer accounts.-Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.-Accomplished sales goals and boosted revenue through product knowledge and customer relationship management.