Gary Barnes Email & Phone Number

As Head of Sales Operations, I lead strategic initiatives, optimize processes, and manage CRM systems to support a high-performing sales team. I have improved forecasting accuracy, streamlined workflows, and enhanced cross-functional collaboration by aligning sales operations with business goals and leveraging data-driven insights.My work includes delivering key performance reports that drive strategic decisions and analyzing sales metrics to address gaps in performance proactively. I transformed Salesforce into a powerful tool for our team by implementing custom dashboards, pipeline snapshots, and opportunity tracking systems, significantly improving visibility and decision-making across the sales process. Through creating formalized pipeline reviews and forecasting processes, I have elevated operational efficiency and ensured consistent pipeline management.I identify opportunities to enhance sales processes and have led efforts to educate and enable teams with new tools and methods. Through win/loss and sales velocity analyses, I refine strategies to improve performance. I also developed a comprehensive sales playbook to standardize processes and support seller onboarding and growth.My leadership extends to facilitating strategy sessions that uncover growth opportunities in key sectors, including healthcare, retail, and government. By establishing feedback loops between sales and studio teams, I have improved collaboration, accelerated project alignment, and uncovered opportunities for additional scopes and phases. These initiatives have strengthened our ability to deliver client value and drive revenue growth.

Chattanooga, Tennessee Area

Collaborate with internal business partners and external customers to create a strategy for our Dealer Sales Channel, including programs and initiatives that facilitate revenue growth, profitability, brand loyalty, and optimal customer experience. Execution of channel strategy, along with the coaching of account managers, to drive increased revenue per partner account.

As Strategic Sales Initiatives Manager, my team and I work on Strategic Initiatives that often cross organizational boundaries, in order to drive sales efficiencies and increase divisional contribution. I help with overall sales strategy and execution of that strategy with administration from The Vice-President of Commercial Sales to drive improvement for the Commercial Divisional Vice-Presidents and Commercial Marketing Leadership.

Dalton, Ga

As Sales Operations Manager I manage a team of Business Analyst to help drive Sales Process Excellence in many ways that include but are not limited to: supporting the division and strategic account leadership through the implementation and support of key initiatives, manage the activity of the Business Development Analyst to drive prospecting activity in the support of sales growth in new/idle accounts in conjunction with RVP Business Plans, project champion for at least one national improvement effort that will require coordination with the other leaders, recommend improvements and solutions to challenges with business intelligence/reporting and sales automation with a focus on continuous innovation, and create on-demand analysis and insights for supporting Sales and Marketing process improvement efforts.

Dalton, Ga

The Customer Development team designs and engineers customer centric processes and profiles in Salesforce.com that are designed to increase end user annuity sales for the commercial division of Shaw Industries. We work with both sales and marketing in order to create sales tools that help us grow our commercial market share.

Dalton, Ga

Designed for use with Shaw’s EcoWorx carpet tile, LokDots is a non-toxic, odorless alternative to traditional wet adhesive installation that virtually eliminates the issue of Volatile Organic Compounds (VOCs) while providing ease and versatility of installation in even the most demanding environments. Applied using an ergonomically designed, triggerless handheld applicator, LokDots helps installers and end-users address several common installation challenges.

As part of the Marketing and Sales Enterprise Excellence Team for the Commercial Division, I work on a wide variety of projects that encompass Lean and Six Sigma tools, as well as traditional project management skills to drive innovation and process improvement into the business. I also mentor and support non full time black belts and green belts in the division with their projects.

As the Process Improvement Engineer my responsibilities included assisting the Process Improvement Manager in Projects such as 5S events, Lean Six Sigma Projects, and other process improvement projects.