Gary Bergmann Email & Phone Number

Calgary, Ab, Ca

Calgary, Alberta, Canada

Partner with clients to build a collaborative, trust-based environment to enable effective delivery of business value, team building, and a mindset of continuous improvement. As part of the Improving Calgary leadership team, drive initiatives focused on Improving’s team of consultants, as well as assisting in core business development. Provide mentorship and guidance to direct reports while building a team-based culture and enabling team member personal growth.

Calgary, Alberta, Canada

Assumed the role of guide and coach to grow and align the development team at Reach to enable a higher predictability for delivery of high-quality, customer centric software solutions. • In response to increased business need, doubled the size of the software development department in 8 months while maintaining a strong culture of collaboration, high quality, and teamwork.• Introduced a structured onboarding program, ongoing goal setting and review, and regular compensation reviews to Reach with the purpose of building a stronger support system for the software development teams.• Built a software development leadership team consisting of Development Managers, DevOps, and Program Managers to support the rapid growth and enable ongoing team autonomy, sustainable product delivery, and continuous improvement. • Introduced an Objectives and Key Results model within the development department with the initial results of improving the overall release predictability through development and test environment automation.• Collaborated with product management to align work in progress with available team capacity, enabling predictable and transparent development of product features.• Created and formalized a support process within the development department to ensure timely responses to prioritized customer needs.

Calgary, Canada Area

Acting as a Senior Program Manager, facilitated and enabled end-to-end value delivery for Artery’s development of Medical Imaging Cloud AI software product features. Drove continuous improvement initiatives across the leadership, product management, and software development teams.• Improved release planning through a scaled program management structure that provided business aligned backlogs, measurable program capacity, and full transparency of work in progress.• As release manager, ensured all releases, whether major, minor, or patch, met functionality and quality requirements and complied with HIPPA standards for medical software releases.• Increased predictability through the team and program level adoption of practices and metrics that provided visibility into development progress, risks, quality, and overall program health.• Partnered with Arterys leadership to transform the Software Development Life Cycle and team structure to focus on increasing quality, efficiency, and consistency. The new process produced a significant reduction of new defects, a faster and more predictable release schedule, and 100% feature completion.• Trained and coached the entire company in the redefined process structure, resulting in shared understanding, full adoption, and self-management of the new practices and processes by all teams.• Championed the adoption of an objectives and key results model for leadership and product management to gain full alignment of product objectives with business direction and greater focus on business needs.

Calgary, Canada Area

Managed for the programs, practices, and processes across R&D for software solutions delivery for large-scale Supervisory Control and Data Acquisition (SCADA) projects, serving high profile oil and gas customers. Acted as program manager for key projects in the OASyS SCADA R&D Department.• Assumed responsibility for successful execution of the AVEVA Software Development Life Cycle and maintenance processes across all teams, including release management. This enabled department budget aligned quarterly program preparedness through an always ready product backlog aligned with the available team capacity for all programs.• Played a key role within the R&D leadership team, collaboratively shaping departmental direction, optimizing team structure, and balancing budget and product development investments to align with customer needs.• Partnered with the Product Management team to define and enable best practices aligned with product focused software development teams and quarterly release cycles.• Managed the successful adoption and ongoing improvement of a Scaled Agile framework in a department of 70 developers across 3 countries. Seamlessly integrated an additional 30 developers and three product lines into the same framework.• Identified, instituted, and refined the key measures related to software development and delivery, enabling accurate tracking of progress and adjustment of plans toward software releases for all programs. • Developed a company-wide Software Development Life Cycle training course to educate developers in best practices and delivered the training to over 600 developers. • Took over program management for a high priority program that was in crisis due to low quality and late delivery and, through rebuilding the leadership and development teams and focusing on highest priority work, improved customer reported quality from a 30% rating to 80% within 2 months.

Performed the role of Technical Lead and Development Manager for development teams delivering market leading Realtime enterprise Supervisory Control and Data Acquisition (SCADA) solutions for the oil and gas, electric, and water industries.• Supervised, coordinated, and collaborated on all software development and release activities performed by teams creating and supporting software features for the RealTime capabilities of the OASyS SCADA system.• As technical lead, partnered with the RealTime team to create the requirements and designs for all features released for the OASyS RealTime subsystem.• Managed a customer and business need focused schedule of features and maintenance for the RealTime product to enable visibility and predictability for the development team and stakeholders.• Grew and built a set of tight-knit teams of local and remote employees to support RealTime product development through a culture of cohesiveness and collaboration and utilizing one-on-ones, goal setting, peer feedback, and ongoing goal reviews.• Ignited a grass roots initiative to adopt Scrum and Agile practices, bringing predictability to product development and triggering a department wide move from traditional software development to Agile.

Senior level software development role responsible for the requirements, architecture, and delivery of solutions and quality improvements focused on the OASyS SCADA System RealTime applications suite. • Hands-on software development, support, and maintenance role within the OASyS R&D team focused on RealTime applications including database engine and APIs, data replication and management, polling engine and field device interfaces.• Enabled the capability of the OASyS RealTime Data Replication engine to be type and structure agnostic – enabling cross version database transfer between customer SCADA systems.

Oversaw the entire software development lifecycle for custom SCADA software projects as a technical project leader. • Successfully delivered complex SCADA system solutions to domestic and international customers through the management of technical requirements, risks, dependencies, and quality of customer bespoke software features. • Provided technical expertise in SCADA functionality and mentorship for project team members as well as junior project leaders.• Identified as a key individual able to provide sales assistance in identifying and estimating software enhancements through the review of customer specifications and operational needs.

Software development role in the OASyS project delivery department providing software enhancements across the full product offering – primarily focused on OASyS SCADA System RealTime applications and subsystems.