Gary Bernier Email & Phone Number

Meriden, Ct, Us

Hartford County, Connecticut, United States

• Managed program costs for acquisition of Prudential’s retirement business by Empower Retirement.• Worked with Project Managers and Program Leads to ensure actual costs and estimates aligned with the Transition Service Agreement (TSA). • Created monthly, quarterly and full program budget views and worked with teams to ensure accurate data was being reported and budgeting standards followed.• Communicated actual and estimated cost changes and variances with both the Prudential and Empower Retirement teams.

Hartford County, Connecticut, United States

• Managed complex business/technology project/programs ($50K to $5M) that required coordinating cross functional internal and external virtual teams.• Developed and managed project plans to ensure task execution and dependency coordination.• Managed change control process to ensure conscious scope, schedule, and cost decision making, and to ensure timely maintenance and communication of changes to business requirements, technical specifications, test plans, project plans, budgets, resource plans and other project artifacts. • Managed issues by working jointly with the business and technology project teams.• Communicated project status to key stakeholders which includes executive and senior management. • Managed project budgets to ensure accurate and timely expense reporting, and to anticipate and proactively address budget over / under spend • Develop, distribute and gather completed post implementation project surveys, review lessons learned with project team, and contribute to the continual improvement of the PMO's Project Management Methodology and strengthen other organizational processes and standards. • Managed project resources (Resource Allocation review/Time Tracking).• Provided mid-year and annual feedback on employees.

Hartford, Connecticut, United States

• Analyzed user requirements, procedures and problems to improve existing computer system.• Partnered with business and technical organizations to develop and design business requirements.• Created test strategies and executed test plans across complex and or integrated applications.• Utilized multiple communication methods to effectively address communication needs.• Lead others in business assessments deliverables and functional requirement analyst documentation. • Performed data analyst and worked with the data architects implement the data base• Applied problem solving methodology and techniques in order to gain support from our business partners to bring about buy-in and resolution.

Hartford, Connecticut, United States

• Developed business and functional requirements for front-end desktop systems and Internet applications.• Created extensive testing plans for new products in development.• Performed checkout after new product releases.• Served as a consultant to several business areas.• Partnered with data modeling team to gather data model requirements• Partnered with data modeling team develop a logical model into a physical model.• Served as a mentor to team members.• Effective at adapting communication styles based on the audience

Hartford, Connecticut, United States

• Trained new employees on site in Dubuque, Iowa office.• Developed and implemented a training manual for new employees.• Performed voice-over's for automated system.• Calculated weekly and monthly statistics.• Developed new ideas for a call center environment and presented to the leadership management team. • Educated participants on pension plan features and options.• Identified and communicated trends or issues created by participants calls to all appropriate parties

Enfield, Connecticut, United States

• Processed redemption’s, transfers and wire orders.• Direct contact with share owners, broker dealers, registered representatives and professional individuals.• Answered various questions ranging from legal requirements to redeem, transfer and re-register accounts to giving share prices and account values.

Wallingford, Connecticut, United States

• Prepared hot and cold meals and beverages including restricted and therapeutic diets to residents in dining setting.• Properly stored, covers, and refrigerates necessary items. • Set place settings, cleared dishes, dish washed and ensured surfaces were cleaned per OSHA requirements.• Interacted with residents during meal services.