Gary Birch Email & Phone Number

Bristol, GB

City Of Bristol, England, United Kingdom

Helping resolve Data Quality issues across GFS and the wider Finance community.

City Of Bristol, England, United Kingdom

Running and reconciliation of the banks data processing solution for its Core Banking System & Transaction Business Management System from Source to SAP & Teradata.Upkeep of the Translation Tables within SAP to allow the correct processing of data from FDPP to SAP

Bristol, England, United Kingdom

Running and reconciling the banks Source to SAP interface for foreign trades, including monthly and quarterly Bank Of England submissions.Monthly & Quarterly reconciliations and BOE submissions of Birmingham Midshires overseas mortgage book.

Bristol, United Kingdom

Temporary Placement (via Reed)Working on behalf of the Government (and where applicable, Mayor of London) backed National Apprenticeship Service.Placing outbound calls to small businesses in order to connect them with local training providers with the view to taking on apprenticeships, be them new employees or up-skilling members of their current workforce.

Bristol, United Kingdom

Temporary Placement (via KLR)2 weeks over Christmas & New Year.Night Shift 22:00 - 06:00Postal sorting & general warehouse duties.

Bristol, United Kingdom

• Made redundant on 31/07/2015 due to work being off shored.TUPE'd over with job role from EE 01/08/2012
• Responsible for the maintenance and upkeep of the T-Mobile Interconnect system, ensuring accurate network configuration is in place to ensure the smooth transition of Call Detail Records (CDRs) through the billing.
• Challenged with the ongoing task of aligning the TMUK Interconnect system to match that of the OUK Interconnect system ahead of the ongoing project to align both systems into one.
• Successfully delivered the final 2 OUK based International price lists across into the TMUK Interconnect system.
• I am personally responsible for recovering over 455m suspended/error CDRs with an approximate value of £10.58m to the business.
• I have successfully introduced process improvements that have reduced the implementation timescales for TMUKs major national operator from 3-4 days down to approximately 3-4 hours.

Bristol, United Kingdom

Took job after previous role was off shored only to learn less than 6 months after accepting the role that the team would be outsourced.It was finally announced that we would be TUPE'd into Amdocs for a maximum of 3 years.I was guaranteed during interview that I would be accepted to take CIMA exams, but 2 weeks after accepting the role the team was.

Bristol, United Kingdom

• Eager to advance my career and to be given to opportunity to begin CIMA qualifications, I took a role in Revenue Controls only to be told less than 6 months into the role that they planned to outsource the jobs to.
• Responsible for Pay as You Go (PAYG) reporting and reconciliations, including Airtime Movement, E-Voucher Redemption, Personal & Business Billing Adjustments, Top-ups etc.
• Daily, weekly and monthly reports produced for use in monitoring revenue integrity and develop marketing strategies going forward.
• Winner of four employee of the month awards, the first in my first month on the job after clearing a three month backlog where the role had been previously vacant.
• Successfully recovered £1.75m worth of lost revenue through source data errors as well as being influential in a team responsible for the recovery of a revenue loss in excess of £3.5m

Bristol, United Kingdom

• October ’09-June ‘10
• Requested and received a move to the Accounts Specific Team for a greater challenge.
• Responsible for Orange’s Nokia account, the largest handset account in the business. I attended to all the Purchase Ordering and Invoicing for the account.
• Successfully implemented a new database system to record and monitor any Nokia queries. I personally reduced a backlog of over 600 queries in total down to fewer than 30 within 2 months of being given the account.
• Additional responsibilities: Due to the improvements I'd personally made to the Nokia account, I was given the set of 'smaller' handset accounts to attend to in addition to the Nokia account, including Sony Ericsson.
• I worked on the Finance Department, initially on the Sites Team for 15 months.

Bristol, United Kingdom

• A personal case allocation in excess of 350 clients.
• Attended to Income Tax and Capital Gains Tax calculations and documentation both manually and on computer.
• I was my customer’s direct liaison with HM Revenue & Customs.
• During my time at Bristol Tax Office exceeded Team Managers expectations by being the first person to complete case load ahead of schedule in my first year. As a result I went on to assist more experienced colleagues.

Bristol, United Kingdom

• I progressed throughout the department until I exhausted all avenues of development and progression. This left me in somewhat of a catch-22 situation as it made me to valuable to be allowed to move on.-Winter.
• I changed teams to work on Account Management 1 – Closures Team, dealing primarily with Personal and Business Account Closures.
• My duties involved closing high profile business closures and issuing large cheques (£0.01 - >£1m) as well as continuing to take on Assistant Manager and Team Manager duties.
• During my time on the Closures Team I took on a project which resulted in the implication of a new Regional Staff Reward Scheme across the South-West. This lead to my Team Manager nominating me for a National.
• I changed teams to work on Account Management 1 – Mandates Team, primarily dealing with Personal and Business Mandates, Enduring Power of Attorneys and Court of Protection Orders.
• During my time on this team I progressed in my career, taking on Assistant Manager and Team Manager duties including fully running the team & attending confidential meetings week when ever my line manager and/or.

Bristol, United Kingdom

• Casual labour work whilst I was at sixth form taking A-Levels.NatWest was absorbed into RBS during this time.
• I worked on Account Management 1 – Amendments Team.
• I primarily dealt with customer database/bank account upkeep and amendments.
• During this period I was assigned to a National Fraud Investigation Team for 2 weeks.

Education record

Activities and Societies: Football Team 10 GCSEs, 2 A-Levels.

Secondary Education And Teaching

Activities and Societies: Football Team Only attended year 7. Parental divorce resulted in a mid year move but saw out the year at Henbury.