Gary Bourke work email
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Gary Bourke personal email
Extensive telecommunication experience and DOOH Project Delivery. Skilled in stakeholder management, service management and project management. Passionate about building and maintaining stakeholder relationships. Vast experience in escalation management and single point of contact for multiple customers. Self-motivated and able to learn or quickly adapt to a variety of technical, management or customer facing roles. Ability to work effectively as a team member, or autonomously, and can quickly adopt any changes that may occur within a roles lifecycle. Areas of Expertise → Customer Experience Strategy | Relationship Management | Data Analysis & Reporting | Process Improvement | Risk Management & Mitigation | Project & Change Management | Escalation Management |
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Project ManagerDesign To ProductionSydney, Nsw, Au
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Head Of Project DeliveryTechmedia Digital Systems Oct 2022 - PresentResponsible for overseeing the coordination and execution of customer deployments across TechMedia’s diverse customer base by partnering with internal and external stakeholders to deliver on time and on budget -
Project LeadTechmedia Digital Systems Jul 2019 - Oct 2022Taren Point
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Completions SpecialistNbn™ Australia Apr 2016 - Jun 2019North SydneyEnsured that the Fixed Wireless network infrastructure was built in line with NBN technical standards by reviewing acceptance artefacts (SAED, Civil, RLM etc) and managing defect rectification by utilising relationships with our build partner (Ericsson) and fellow team members within agreed timelines. -
Customer Delivery Manager - WholesaleOptus 2006 - Apr 2016Responsible for maintaining and enhancing Customer Experience and supporting early revenue turn-on for AAPT, Orange Business Services, AT&T, Macquarie Corporate Telecom & Hutchison 3G. Provided customers with a positive service delivery experience to encourage contract extension and future new business with Optus. -
Wholesale Project Officer (Secondment) - Strategic ProjectsOptus Feb 2012 - Sep 2012The Wholesale & Satellite Strategic Projects team were focussed on project managing specific rollouts for high priority external customers. This saw me assisting the PM’s by providing accurate project tracking and reporting to both internal and external stakeholders and driving provisioning performance to meet or exceed customer needs.
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Network Engineer - Resource CoordinationOptus Oct 2003 - Dec 2006Rosebery, SydneySpecial investigations (service delivery failures); On-time order performance reporting; Permit To Work submissions and coordination (network impacting); RCT e-mail dropbox activities; Telephone inquiries; Engineering and customer order miss reporting
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Network EngineerOptus Oct 2000 - Oct 2003RoseberyIntegration of new equipment; maintain integrity of Optus network; Provision, operate & maintain Transmission equipment; new commissioning and network rearrangements of network elements; fault clearance within KPI's; experience in fibre optics, digital and analogue systems.
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Internal Sales RepLawrence & Hanson Electrical Feb 1999 - Oct 2000Alexandria, SydneyCustomer service; new account sourcing; servicing of large accounts; quotation prep; invoicing, ordering & stocktake; maintain computer/customer records
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ElectricianB&L Electrics Oct 1988 - Aug 1995Kirrawee, New South Wales, AustraliaServicing both commercial and domestic sites; The coordinating of several large jobs sites of up to 200 units; Work load distribution; Supervising the duties of fellow tradesmen and apprentices; Liaising with local Council inspectors; Low voltage, 240v & 415v experience
Gary Bourke Skills
Frequently Asked Questions about Gary Bourke
What company does Gary Bourke work for?
Gary Bourke works for Design To Production
What is Gary Bourke's role at the current company?
Gary Bourke's current role is Project Manager.
What is Gary Bourke's email address?
Gary Bourke's email address is ga****@****.com.au
What schools did Gary Bourke attend?
Gary Bourke attended Tafe, Tafe, Csia, Australian College Of Project Management.
What skills is Gary Bourke known for?
Gary Bourke has skills like Service Delivery, Stakeholder Management, Telecommunications, Customer Facing Roles.
Who are Gary Bourke's colleagues?
Gary Bourke's colleagues are Eric Huynh, James Clem, Bruno Althoff, Alicia Colquhoun, Dylan Olrick, Patrick Gates, Shamus Hooper.
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