Gary Bowden Email & Phone Number

Wokingham, England, United Kingdom

Winchester, England, United Kingdom

Eastleigh, England, United Kingdom

Fareham, Hampshire, United Kingdom

• Insure that online shopping & delivery are of the highest standards• To manage store on a day to day basics• To train new staff & keep healthy and safety training up to date.• Interviews and hiring.• To review and hit targets• Scheduling/rotas• Giving the best customer experience/service

• Started as Assistant Manager before becoming Food & Beverage Manager following a restructure of department, taking on all F&B Manager duties• Supervise and manage a team of 25• Manage department budget• Ensure department sales targets are met, and reviewed when not achieved• Complete performance reviews, 121's and disciplinaries• Attend head of department meetings• Deal with daily discrepancies, supporting team members and ensure department is running smoothly• Creating and rolling out ideas for new products and promotions supporting the chef when new menus are created

• Supervise and organise all F&B employees• Attend weekly meetings to prepare for upcoming events within the business• Act as senior member of staff on shift also taking on Duty Manager responsibilities • Negotiate with suppliers to obtain best price on entertainment and drinks packages• Deliver up to date business training to staff in compliance with company policy• Use Kronos workforce management system to complete rotas and scheduling• Update & integrate new franchise into business including training & brand awareness

Southampton, United Kingdom

• Supervise and organise all F&B employees• Attend weekly meetings to prepare for upcoming events within the business• Act as senior member of staff on shift also taking on Duty Manager responsibilities • Negotiate with suppliers to obtain best price on entertainment and drinks packages• Deliver up to date business training to staff in compliance with company policy• Use Kronos workforce management system to complete rotas and scheduling• Update & integrate new franchise into business including training & brand awareness

Southampton, United Kingdom

• To supervise and organise all F&B employees• Attend budget meetings and implement ways to maximise revenue within F&B• Utilise the inhouse company system to order stock and track inventory• Provide excellent service to guests in line with business standards and act as point of contact for escalated complaints and queries including liaising with customers after their stay has ended• Complete rotas on a weekly basis and schedule on the online system• Weekly forecasting for F&B department• Liaise with accounts to reconcile discepancies• Complete 1-2-1's, appraisals and discpilinaries• Conduct interviews for new staff as well as leading inductions and new starter training• Integrating new menus into the business including feeding back customer comments to aid in the continued development of the menu

Fareham, Hampshire, United Kingdom

Phone based role speaking to new and existing customers within a claims management company to maximise awareness of their 'recommend a friend' scheme and encourage sales and recommendations.

Southampton, United Kingdom

Managing a team of night porters to oversee all hotel operations acting as the most senior member of staff with overall responsibility for hotel operation during Night Manager absence• Manage a team of Night Porters - ensuring up to date training is undertaken, conduct regular performance reviews and manage performance on a daily basis and in compliance with company policy• Oversee entire front office operation to maintain a high standard of service• Serve as point of contact for regular and VIP guests• Complete night audit duties• Maximise room occupancy at best rates• Support Night Manager with his duties, standing in during absences• Accounting - track revenue, reconcile invoices, balance days takings on a daily, weekly and monthly basis highlighting and finding discrepancies• Complete handovers to early staff and duty managers• Comply with health and safety checks, complete night walks

Southampton, United Kingdom

From run weddings for the hotel up to 170 people and a sit down conferences/dinner for 150 confidently and professionally. Not only that I also serve in the restaurant and I can also do bar and costa coffeè,

Serving Customers on the bar also waitering.

Great Torrington, Devon

During my time here I worked as a bartender, engaging with a wide variety of customers and also working as part of a team. I also assisted with management roles during busy occasions.

Launceston, Devon

As a Sous Chef, it was role to provide cooked food to the customers, stock ordering, stock replenishment, Cash handling,health and hygiene and organising rotas.

Nvq 1 And 2, Food Preparation/Professional Cooking/Kitchen Assistant

Key Skills, English,Maths

Gcse, Gcses

English, Maths, Sociology, ICT and Humanities