A dynamic and proactive manager, leader, and rail professional with award winning relation and engagement skills, personnel and customer service and excellence in team cohesion and development. Holds a proven track record in the delivery of a customer-centric service with excellent performance management and personal development strategies. Has a strong reputation for the application of regulations and adherence to legislation. Receives high accolades for project and change management. Consistently recognised for dedication, work ethic and the development, coaching and mentoring of staff, strong teams and relationships. Is acknowledged for crisis and incident management as well as safety, operational and quality control and audit. Is a highly respected and trusted equality, diversity and inclusion adviser and finds real reward in the recruitment and selection of real talent. Consistently reflective, fervently inclusive whilst always looking for improvements. Proactive and hungry for own personal development with a proven ability to study, whilst delivering output, for both professional progression and personal enjoyment alike. Holds a BSc(Hons), IOSH, and strong values and ethos.
Listed skills include Customer Service, Personnel Management, Human Resources, Equality And Diversity, and 18 others.