Offering white-glove tech services to cutting edge businesses.

This was a fast-paced and dynamic MSP position where I supported several company's IT services. I leveraged several RMM tools to remotely manage systems and resolve issues. I also gave onsite support to several businesses in the finance, education, public service, first responders, law offices, non-profit, public sector, transportation, and construction.Some hands-on skills to mention:O365 administrationGsuite Admin/GAM/Chromebook mgmt / Apps/ Google WorkspaceDatto/Team Viewer/MSTSC/ZOOM/MS Teams / Connectwise / KaseyaJAMF/ Macs /IpadsApple Business ManagerVMware /Hyper-VWindows ServerStorage ManagementAD / Group Policy /DNS2fa /DUO/OKTAVPNBackupsSharePointWindows 10Zoom Room setupsNest Owl setupBitLocker / Malwarebytes /Vipre /Windows Defender/ Sophos / CylanceRingCentral / 8x8 / GoToMeraki NetworkingUser Onboarding/OffboardingDocumentation/IT Glue/SharePointLaptop/computer/server deploymentsVendor ManagementLicense ManagementIT Glue /KnowledgebaseServiceNow/Autotask/Jira ticketingPowershellDoor Entry systemsSecurity CamerasSquare POSPhone supportPassPortal /LastPass / OnePassword / KeyPass

Managing VCE and Application Platforms. - QCPR (Quadramed CPR - EMR)- EMC VxRails - AVAMAR Backups- EMC Storage- EMC RecoverPoint DR solution-EMC Data Domain- VMware 6.5/6.7- Citrix Studio 7.6/7.15 -Citrix Director -Provisioning Services -Netscaler Gateway -StoreFront -App deployment-GSuite MGMT-Visual Cron (Automation)-Server Patching (wsus)-Project Management-Netwrix Auditor-Active Directory-PowerShell Scripting-Backup Management-Vendor Management-Jira-Data Replication (cross-site/DR)-Business apps.-vm cluster DC move-PRTG-IPAM-Windows Server 2012/2016

- Procure, install, configure, manage, upgrade, tune, secure, monitor all servers and workstations.- DNS, DHCP, VPN, FTP, PXE, RDP, VOIP (Cudatel)- Active Directory MGMT- Google Apps - System builds- Network mgmt (HP/SuperMicro)- Performance tuning- Storage mgmt- Server 2008/2012- Linux - Mac- Disaster Recovery- EndUser support- Asset mgmt- Ticketing Administration (SpiceWorks)- Nagios monitoring- DFS and Replication- Domain administration- Maxon Cinema 4d License Server- Adobe Creative Cloud- Account mgmt- 3rd party vendor POC- Virtualization/Hypervisor - KVM/VMware/Hyper-V- OSHA compliances- Cloud app integration-Mac OS / Windows 7/10 desktop support

SysAdmin Alma Mater: "Secure, monitor, and report." - Windows Server 2008/2012 Administration- Virtualization- Infrastructure build/Design- Disaster Recovery- PCI/SOX Compliances- Active Directory- DHCP- Support for 1100+ endusers- Okta (SAML/Single Sign-on)- Backup/Storage Management- Office Moves- Merging of 3 large Active Directory Domains- DNS Management-Mac OS / Windows 7/10 desktop support

Linux/Windows SysAdmin. Datacenter technician.

Netops Ninja. LAMP Stack and VM Clusters. Yay.

All things IT with my good buddy MZ.

The sole IT Professional for a crew of 900+ and 2500+ passengers.

5 years working as a System Analyst for Union Bank in Oakland, CA. My primary function here was to support and implement complex computer sub-systems in a production environment. If it relates to computers or technology, I am the "go to guy" for all installations and support. I lead project implementations and communicate directly with 3rd party vendors and representatives. I also conduct system training for Operations Managers and staff on all software applications and equipment. I also have database support experience here at the bank controlling data for multi-platform systems and contingency backups (NAS, RAID, SAN, tape.) I was blessed with the best Supervisor who helped me grow professionally in more ways than just techical. Thanks Dave.

Last of the original Radioman in the USN. This rate evolved into what is now Information Technology. Had the pleasure of serving my country with the best crew on the worlds greatest warship.