Gary Catania Email and Phone Number

Key Executive for the Circulation Sales/Service Operation of one of New England's oldest family owned newspapers. Project Leader for Implementation of Vision Data Software. Oversee, Contact Center,and fleet maintenance of company owned vehicles. Implemented Marketing programs, with concentrated focus on sales goal attainment, increasing revenue/market share, while reducing expenses. Financial experience including knowledge of Sales Volume Reports, Budget Reports, and other financial statements. Experienced in all areas of Sales/Marketing management, including marketing mailers, in house/out source marketing. Working knowledge of the Alliance for Audited Media standards and regulations. Member of the New England Circulation Managers Association. Knowledgeable in the area of Human Resource Management from application screening of potential employees, background checks, hiring, job offers, terminations,workers compensation and more. Exceptional organizational skills, ability to prioritize, multi-task and accomplish a wide variety of tasks in a timely manner including complex and time-sensitive projects while using discretion, good judgment, tact and poise.

Successfully own and operate a thriving fitness training studio. American College of Sports Medicine Certified as an Exercise Physiologist. Trained well over 500 clients. Active in all training phases, including weight loss, muscle gain, flexibility and much more. Created stability ball training for outstanding abdominal workouts. Helped make a positive difference in the day to day accomplishments in a clients routine. Knowledgeable in blood pressure application, diet and nutrition implementation. Inspired and motivated clients to attain fitness goals. Worked with elderly clients and helped achieve specific injury recovery goals. (www.garysfitness.com)

Adjunct Professor in the Business, Psychology, and Personal Training Divisions. Instructor for 16 week modules in the area of Introduction to Business, Introduction to Marketing and Sales, Advanced Business Management, Career Development, Diet and Nutrition, Personal Training for Special Populations, Exercise Program Design, Advanced Personal Training Techniques for Experienced Trainers, Introduction to Psychology, and Advanced Psychology. Deliver top quality educations to enrolled students, following the academic guidelines of the National Academy of Sports Medicine (NASM). Nominated, Professor of the Month, Student Approval rating of 99 percent.

Majority owner of one of the largest Fitness Equipment Distributors in the Northeast. Responsible for the complete day to day operations of a 22 million dollar per year fitness specialty sales corporation including an inbound and outbound service center. Increased sales in 1991 of 2 million dollars to 22 million dollars in 2008. Reduced operating expenses by 1 million dollars annually or 30 percent of implemented budget. Maintained positive cash flow. Strong communicator and motivator. Implemented various sales and service programs, instituting top sales and service person of the month and incentive based programs for employees to increase production/sales. Implemented various programs to improve customer service by reducing call waiting time, and reducing customers complaints. Developed and implemented Marketing Plans/Strategies. Spokesperson for all press releases and public speaking engagements. Complete supervision of a staff of 65 full time employees, implemented a successful Zero Based Budget Program. Networked with community leaders to develop fund raisers for various events. Attended monthly community meetings and endorsed not for profit events. Responsible for 16 retail store operations in Connecticut, Massachusetts, and New Hampshire. Top New England distributor of high end fitness equipment, such as Life Fitness, Nautilus, Precor and others. Extensive warehousing/logistics experience. Ensured exceptional customer service of all new equipment to over 1700 customers throughout Connecticut, Massachusetts, and New Hampshire. Started as a part time service associate and within 10 years became majority owner, and President of the company. Complete knowledge of Profit and Loss Statements, as well as Balance Sheets and General Ledger.

Complete management of a staff of 110 full time and part time employees. Implemented a centralized customer service/sales center. Reduced operating expenses by 20 percent or $1,500,000 annually. Consolidated 27 branch operations to one centralized service/sales center. Implemented all customer service procedures including, but not limited to, phone call etiquette, reduction of customer service complaints, buddy training, motivational mentoring, and collection procedures. Extensive human resource management responsibility including hiring and termination of employees and knowledge of labor laws and workers compensation laws. Member of the Key Management Team. Recipient of the Publishers Excellence award, which was awarded to less than 1 percent of the employee population. Increased circulation by over 10 percent, based on direct sales training experience to the staff. Fully knowledgeable on an ECD call device. Implemented a full dedicated telemarketing sales department. Created Customer Service incoming/outgoing messages and trained customer service reps all various procedures.