Within this position, I was responsible for all day to day aspects of the business. Controlling all operations for 83 supermarkets, all construction contracts including schools, hospitals and leisure centres and all general soft FM contracts including window cleaning, cleaning, security, waste management and pest control.I have demonstrated my ability to effectively man manage employees and develop their skills to improve efficiency. Constantly working to deadlines has enabled me to build on my time management and my already impressive response to working under pressure. Building and developing client relations to ensure longevity of partnerships is one of my greatest assets, coupled with my determined and highly motivated approach and leadership qualities, has transformed the business to what it is today. Additional tasks associated with this role consisted of: Co-ordinated all works operations on a daily basis. Managing and developing all employees in all areas of the business Presented tender packs and negotiated new business opportunities. Carried out employee appraisals, reviews and disciplinary procedures as necessary. Liaised with clients and other sub contractors to ensure smooth operations. Full P&L responsibility for projects totalling £3.5m. Dealing tactfully and diplomatically with any arising complaints or issues. Maintaining and developing client relationships Maximising productivity, efficiency and profitability of the business Experience with payroll, bookkeeping and accounting. Implementing Quality Management System (QMS), health and safety policy and supplychains management General day to day management of the business

 Maintaining and developing client relationships to drive business growth Negotiating alongside clients and suppliers; utilising strong interpersonal communicationskills Liaising with various departments throughout the company to maintain high levels ofefficiency Identifying and analysing potential business leads

 Facilitating liaison with clients and ascertaining their requirements Interfacing regularly with suppliers where appropriate Maintaining contact with colleagues in all departments on a daily basis Identifying potential areas for business development to drive business growth Consistently surpassed preset targets and have been instrumental in the growth ofprofitability