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Gary Cramer Email & Phone Number
Service Delivery Manager
at
Enzen Australia
1 work email found
@capgemini.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Service Delivery Manager
Location
Boneo, Victoria, Australia
Company size
Who is Gary Cramer? Overview
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Quick answer
Gary Cramer is listed as Service Delivery Manager at Enzen Australia, a company with 259 employees, based in Boneo, Victoria, Australia. AeroLeads shows a work email signal at capgemini.com and a matched LinkedIn profile for Gary Cramer.
Gary Cramer previously worked as Manager at Capgemini and Service Delivery Manager at Acclimation. Gary Cramer holds Bachelor'S Degree, Computer Science, Pass from Swinburne University Of Technology.
Company email context
Email format at Enzen Australia
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{first}.{last}@capgemini.com
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AeroLeads found 1 current-domain work email signal for Gary Cramer. Compare company email patterns before reaching out.
Profile bio
About Gary Cramer
I am a highly driven, focused and accountable Service Delivery Manager who can be relied upon to consistently achieve all organisational and operational service objectives.Experienced ITIL4 certified Service Delivery and Major Incident Management Specialist. Flexible IT professional with a wide and varied background in Incident, Change, Problem Mgmt, Application, Business, Vendor Management and Operations support (ITIL V3 SOA/OSA). Experienced across the Utilities, Government, Health, and Insurance Industries. High-level working knowledge of a very broad range of ICT systems (Unix/Linux, DBA, Middleware, Firewall, Networks, Wintel, Storage).Demonstrated solid achievements in Major Incident/Problem/technical Change Management; Deployment Specialist; Continuous process improvement (ITIL4); IT Operations; Project Management (PMBOK & PRINCE2) whilst managing and facilitating technical support teams and vendors on and offshore. High-level interpersonal skills including reporting to 'C' level executives, an effective problem solver with the ability to work under pressure in a fast-paced, challenging, and critical environment.Constantly meeting and exceeding SLA and SLT and improving customer expectations through continuous improvements.Project Management - Successfully managed infrastructure, application, and network projects within budget, on time, and within scope.
Listed skills include Leadership, Presentation Skills, Stakeholder Management, Availability Management, and 46 others.
Current workplace
Gary Cramer's current company
Company context helps verify the profile and gives searchers a useful next step.
Enzen Australia
11 roles
Gary Cramer work experience
A career timeline built from the work history available for this profile.
Service Delivery Manager
Current
Jan 2022 - Present
Manager
Oct 2021 - Dec 2021
Service Delivery Manager
Aug 2021 - Sep 2021
Service Delivery Manager
- Making sure that service delivery and service support processes are on track for the consistent delivery of a high level of client service in an effective and cost-efficient manner.I am instrumental in effective.
- Deliver service excellence by driving continuous improvements, innovation and… Show more Making sure that service delivery and service support processes are on track for the consistent delivery of a high level of.
- Deliver service excellence by driving continuous improvements, innovation and minimising operations issues
- Develop and enhance support procedures to streamline and simplify service delivery
- Collaborate across organisations to build a cohesive team that works together towards client goals
- Drive security, regulatory compliance and audit readiness
Mar 2021 - Aug 2021
Service Delivery Specialist And Major Incident Manager (Mim)
Major Incident Manager and Service Management facilitator.Experienced in leading virtual teams locally and worldwide.Proficient in managing workload from home-office (remote).Expert knowledge of ITIL disciplines.Excellent customer facing/customer service skills.Exceptional client and stakeholder management skills.Able to manage sensitive and sometimes.
Dec 2015 - Nov 2020
Service Delivery Manager And Afterhours Major Incident Manager
Troubleshooting technical issues within Change, Incident, and Problem Management whilst driving incident resolution and decreasing risk in an outsourced environment.Drive resolution of incidents as the escalation pointKeep a positive relationship with clientsTracking of service metricsManaging vendors both Onshore and OffshoreFixing any reliability.
Jul 2011 - Dec 2015
Major Incident Manager
First response resource for the new implementation of Single Customer View (SCV).
Dec 2010 - Jul 2011
Senior Incident Manager
Driving incident resolution in a large complex environment.Increased customer satisfaction through customer-focused initiatives.Facilitated incidents with high financial/brand impact from discovery to resolution.Collaborated with cross-functional teams to proactively resolve incidents and mitigate impact to customers/partners.
Apr 2009 - Dec 2010
Business Support Manager
Project Manager (Health), Business Support Manager (govt), Incident Manager (TAC)
Dec 2005 - Jan 2008
Project Manager And Operations Sme
Major Incident Manager, Change Manager, Deployment specialist, Service Management specialist, and Project Manager with National Solutions Implementation Group (Canberra).
Apr 1992 - Dec 2005
2 education records
Gary Cramer education
Bachelor'S Degree, Computer Science, Pass
Leaving Certificate
FAQ
Frequently asked questions about Gary Cramer
Quick answers generated from the profile data available on this page.
What company does Gary Cramer work for?
Gary Cramer works for Enzen Australia.
What is Gary Cramer's role at Enzen Australia?
Gary Cramer is listed as Service Delivery Manager at Enzen Australia.
What is Gary Cramer's email address?
AeroLeads has found 1 work email signal at @capgemini.com for Gary Cramer at Enzen Australia.
Where is Gary Cramer based?
Gary Cramer is based in Boneo, Victoria, Australia while working with Enzen Australia.
What companies has Gary Cramer worked for?
Gary Cramer has worked for Enzen Australia, Capgemini, Acclimation, Racv, and Telstra.
How can I contact Gary Cramer?
You can use AeroLeads to view verified contact signals for Gary Cramer at Enzen Australia, including work email, phone, and LinkedIn data when available.
What schools did Gary Cramer attend?
Gary Cramer holds Bachelor'S Degree, Computer Science, Pass from Swinburne University Of Technology.
What skills is Gary Cramer known for?
Gary Cramer is listed with skills including Leadership, Presentation Skills, Stakeholder Management, Availability Management, Personal Development, Salesforce.Com, Business Relationship Management, and Itil.
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