Gary Frazier Email & Phone Number

Central Pa

As and Account Executive at IntelePeer, we help businesses reduce costs, improve ROI and enrich the customer experience through our ai-driven Communications Automation Platform. Our platform works seamlessly with other businesses’ technologies. Our AI and analytics tools make our solution easy to use for both companies and end-users. We are disrupters and leaders in the next generation of AI communications. • Low-cost continuous improvement• Break-even or better in 6 months• Increased revenue growth• Improved CSAT/customer experience

Central Pa

SKILLS: Channel Development, Onboarding, Pipeline Creation, Relationship building✔ FY24 - Presidents Club - 201%✔ Built relationships with partners with CX/DX practice to on-board as a Genesys VAR. ✔Optimized repeatable procedures for steps to a successful on board and hand off to post channels development.✔ Used tools like ZoomInfo, LinkedIn Navigator, to find intent to trend analysis for laser focused lists.✔ Instituted SFDC dashboard for leadership to review progress stage of partner recruitment and post for partner evaluation and follow up.✔ Worked with key stakeholders to establish “rules of engagement” for Partners and Account Executives.✔Collaborated with sales and channels leadership to institute business plans for partner led / partner driven growth.✔Go-to-market plans to hit targets for migration, expansions, and new logos, thus translating into revenue and rebate dollars for partners.✔Largest Partner WWT created 34M in pipeline within 5 months and executed first sale 1.1M in ACV. ✔Platinum Partner TTEC created 102M in pipeline to finish at 40M ACV vs the previous year at 16M.✔Coached internals PAMs and Partners to effectively use PMC, PartnerTap, and PartnerStack building 2.5M of pipeline in 1 month✔Worked with TSDs and Tech Advisors to build branding, education “why Genesys, why now”, uncovered pipeline opportunities.

Central Pa

SKILLS: CCaaS Sales, Value Creation, Deal Negotiations to Closure, Partner relationships✔ FY09, FY13, FY14, FY15, FY16, FY17, FY18, FY19 - Sales Achiever [SLED focused] 2019 - 2020 - Maine to Florida [Commercial / Enterprise focused] 2014 - 2019[Service Provider focused] 2012 - 2014✔ Mapping business value to requirements, which grew business by 7% Y/Y✔ Focused on end-state desires and path to get there to provide 98% customer satisfaction ✔ Trends and portfolio educational sessions, which yielded a 2.5x pipeline growth Y/Y

SKILLS: Joint Value analysis, Unified communication Sales, Partner relationships✔ Grew service provider UC business by 9% Y/Y✔ Worked with Eco Partners to drive sell to and sell through models. Use what you sell, sell what you use with confidence.✔ Managed to grow 3x pipeline, by driving Webinars to eco partners, customers, and field sellers

SKILLS: Teaming, Technical Expertise in UC and CC technologies, Partnerships✔ Managed Call Center engineers and IP Communication engineers. 6 Direct call center engineer with Program Management responsibility for 12 additional engineers.✔ Provided technical expertise to up-skill 25% of direct line staff members.✔ Created foundation to remote demo systems, thus reducing the need to ship/carry addition field equipment.

SKILLS: Technical acumen, Demonstrations, Building trust✔ Provided technical support for multiple AEs who achieved ~150 of annual quota✔ Won numerous awards for driving “strategic franchise wins” for fortune 1000 customers✔ Built a network of “go-to-providers” in NorthEast US that forced multiplied footprint by 10x.

SKILLS: Engineering Outbound Solutions, Partnerships, Building trust✔ Presidents Club 1999 - 155%✔ Demonstrated technical acumen by creating repeatable story board demonstrations for outbound dialing solutions✔ Teamed with enterprise account executive on Chase account and exceeded target goal by 150% of plan✔ Built a network of “How to” documents to achieve 5 of 5 customer satisfaction rating.