- Harness the capabilities of SAP systems to meticulously craft production schedules and orchestrate product orders.- Employ the power of Materials Requirements Planning (MRP) to strategically forecast and manage raw material order for Co-Packers, thereby ensuring the flawless operation of our supply chain.- Establish, develop, and sustain long-term planning schedules through the Advanced Planning (AP) module, elevating operational efficiency to new heights.- Foster and nurture… Show more - Harness the capabilities of SAP systems to meticulously craft production schedules and orchestrate product orders.- Employ the power of Materials Requirements Planning (MRP) to strategically forecast and manage raw material order for Co-Packers, thereby ensuring the flawless operation of our supply chain.- Establish, develop, and sustain long-term planning schedules through the Advanced Planning (AP) module, elevating operational efficiency to new heights.- Foster and nurture invaluable relationships with essential stakeholders.- Collaborate with clients to develop tailored supply chain solutions that meet their specific needs, leading to a 10% increase in client satisfaction and repeat business.- Facilitate data sharing between clients and the supply chain team, leading to improved demand forecasting accuracy and better-informed decision-making.- Ensure the continuous flow of timely data updates, facilitating the seamless transfer of information into our planning tools and guaranteeing the utmost precision in decision-making.- Exemplify operational excellence by skillfully managing orders, with a dedicated focus on delivering to PBC DSD (Direct Store Delivery) locations, all while adhering to stringent timelines and exacting standards.- Conduct daily reviews of prior-day-Out-of-stock (OOS) incidents for each supported network, adeptly identifying root causes and collaborating effectively with cross-functional teams to proactively mitigate potential risks.- Strategically design, and oversee the delivery of an ample product inventory to accommodate innovation launches, ensuring the introduction of new products and unfolds seamlessly.- Actively engage in educating the supply network on the intricacies of Co-Pack planning processes, fostering a deeper understanding and alignment throughout the organization.- Document and communicate adverse events while instigating corrective and preventative measures. Show less

- Promoted from Operations Clerk in July 2018.- Managed team of 4 direct reports to support operations mandate; provide mentoring, coaching and guidance to help develop strategies aimed at improving individual skills and performance.- Responsible for new employee onboarding and training as ‘Subject Matter Expert’ in operations processes.- Oversee daily operations for transportation and supply chain clients by managing the inventory and coordinating the schedule of personnel and… Show more - Promoted from Operations Clerk in July 2018.- Managed team of 4 direct reports to support operations mandate; provide mentoring, coaching and guidance to help develop strategies aimed at improving individual skills and performance.- Responsible for new employee onboarding and training as ‘Subject Matter Expert’ in operations processes.- Oversee daily operations for transportation and supply chain clients by managing the inventory and coordinating the schedule of personnel and vehicles.- Actively engaged with clients to understand their unique transportation requirements and preferences, fostering strong client relationships.- Proactively addressed client concerns and managed expectations to prevent and mitigate service disruptions.- Facilitated client feedback and implemented process improvements based on their input, resulting in enhanced operational efficiency and reduced costs.- Monitored operations and logistics KPIs to maintain on-track status; worked closely with IT to create a tracking dashboard.- Improved productivity and accuracy of deliveries by 15%; introduced mobile devices for fleet drivers to track delivery logs and submit all job related paperwork.- Increased employee satisfaction by 10% in 2019; worked closely with Senior Management as the culture champion for associates to identify opportunities, suggestions and risks to improve employee satisfaction.- Lead and support strategic initiatives to improve client relations, employee productivity and operational efficiencies.- Responsible for safety audits and ensuring all personnel adhere to administrative and compliance regulations.- Recipient of Employee of the Month Award 3 times (Nov 2016, June 2017, Jan 2018) Show less

- Managed large size customer accounts to ensure accurate reporting; created and maintained ‘book of records’ and financial statements for customers in ERP systems.- Responsible for consolidating and analyzing budget reports, financial statements and organization charts to communicate ‘Current State’ for my clients.- Led auditing efforts for my clients and implemented quality assurance work-streams to archive results.- Pro-actively communicated with clients to ensure ad-hoc requests… Show more - Managed large size customer accounts to ensure accurate reporting; created and maintained ‘book of records’ and financial statements for customers in ERP systems.- Responsible for consolidating and analyzing budget reports, financial statements and organization charts to communicate ‘Current State’ for my clients.- Led auditing efforts for my clients and implemented quality assurance work-streams to archive results.- Pro-actively communicated with clients to ensure ad-hoc requests and business objectives were met; allowed me to establish strong relationships with clients by building trust.- Coordinated logistics and operations arrangements for domestic and international clients.- Led and collaborated on strategic initiatives aimed at improving processes, productivity and efficiencies. Show less

- Managed inbound and outbound call volumes to support school related inquiries.- Responsible for a monthly newsletter that communicates news, program updates and developments for Alumni and Faculty at Niagara College.