Gary Grant Email and Phone Number
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Gary Grant personal email
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Gary Grant is a Vice President Transformation and Emerging Technologies at FirstEnergy at FirstEnergy. He possess expertise in customer service, call centers, process improvement, vendor management, credit and 17 more skills. Colleagues describe him as "Gary was a tremendous mentor and boss to me. He taught me the value of leadership and consistency. I was extremely impressed with his leadership and continue to use things he's taught me."
Firstenergy
View- Website:
- firstenergycorp.com
- Employees:
- 5396
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Vice President Transformation And Emerging TechnologyFirstenergy Aug 2021 - PresentAkron, Ohio, United StatesResponsible for transformation program that spanned the entire company and had planned savings of $1 billion. Efforts included building a Digital Factory, enhancing customer offerings, skill building in Supply Chain, fundamental changes in the way work is designed, planned and executed in the field, and launching analytics to drive better decisions. Scope also includes all strategy and implementation of emerging technologies in the field. Programs include smart meter deployment, grid modernization in Ohio and Pennsylvania, EV programs, battery storage solutions and solar deployment. Active portfolio exceeds $600 million.
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President Ohio OperationsFirstenergy May 2020 - Aug 2021Akron, Ohio, United StatesResponsible for all field operations for three operating companies across Ohio. Disciplines include Lines, Stations, Meter as well as all supporting organizations. Primary interface for all union officials. Span included 2,800 employees, 2 million customers, an operations budget of $200 million and a construction budget of more than $600 million.
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Vice President Customer ServiceFirstenergy Sep 2015 - May 2020Akron, OhioResponsible for billing, contact center and collections for 6 million customers across 10 operating companies in five states.
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Director, Customer Contact CentersFirstenergy Apr 2013 - Sep 2015United StatesLeader of the regulated contact center organization which covers 6 million customers across five states and handles more than 17 million calls annually
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Director Retail OperationsFirstenergy Solutions Apr 2012 - Apr 2013Responsible for all aspects of front and back office customer service functions for a leading retail energy supplier. -
Director Revenue OperationsFirstenergy Jul 2008 - Apr 2012Responsible for credit and collections activities for the second largest electric utility spanning five states. All aspects of the business including credit policy, inbound and outbound call centers and field collections were included.
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Director Credit And CollectionsNational Grid Jan 2006 - Jul 2008Covered credit and collections policy and execution as well as low income program design in four northeastern states.
Gary Grant Skills
Gary Grant Education Details
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Operations Research -
St. John FisherEconomics
Frequently Asked Questions about Gary Grant
What company does Gary Grant work for?
Gary Grant works for Firstenergy
What is Gary Grant's role at the current company?
Gary Grant's current role is Vice President Transformation and Emerging Technologies at FirstEnergy.
What is Gary Grant's email address?
Gary Grant's email address is gg****@****orp.com
What is Gary Grant's direct phone number?
Gary Grant's direct phone number is +133061*****
What schools did Gary Grant attend?
Gary Grant attended State University Of New York Institute Of Technology At Utica/rome, St. John Fisher.
What skills is Gary Grant known for?
Gary Grant has skills like Customer Service, Call Centers, Process Improvement, Vendor Management, Credit, Program Management, Credit Risk, Credit Management, Leadership, Project Management, Edi, Business Process Improvement.
Who are Gary Grant's colleagues?
Gary Grant's colleagues are Annette Morgan, David E. Setzler, Psp,cissp, Meagan Lemmo, Joel Tambo, Therran Arebaugh, Danielle Bush, Al Cross.
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Gary Grant
Fintech | Finance | Software Engineering | Startup Enthusiast| Venture Capital | Top 100 MagazineNewark, Nj -
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3glenridgesolutions.com, glenridgesolutions.com, kpmg.com2 +140423XXXXX
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