Gary Hall Email & Phone Number

Quality Assurance Specialist with 15 years of experience in the healthcare industry and revenue cycle. Experience includes collaborating with operations staff and leadership on process improvements and training as well as working as an agent in multiple departments and lines of business including but not limited to: Early Out and Bad Debt Collections, Customer Service, Billing, Support, Medicaid, Medicare, Commercial Insurance Follow Up, and Independent/Physician Insurance Follow Up. Excels at multi-tasking between several different systems and programs while simultaneously engaging with insurance representatives, patients, guarantors, hospitals, business partners, employees, and management staff. Works closely with the Compliance and the Learning & Development teams to analyze trends in data, provide coaching and training to employees as well as assist in the creation of documented processes, policies, auditing scorecards, standard operational procedures, training manuals, job aides, and auditing guidelines and criteria.

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  Quality Assurance Specialist

  Parallon