Technology is part of life and it moves so fast that it’s often hard to keep up.You want to get on with running your business, not spending time stressing over what technology you need and how you should be using it.Like a calm Cool Breeze, we will sweep in and set you straight.We work with you to get the best out of your current technology, recommend the best software and services, help you to purchase the right equipment and implement them so that they work for you.Fixing IT issues is only part of what we can do. Can we help you solve a question about a programme or create a process to help things run more smoothly? Just ask! Our service isn’t just for technical support! We can become your IT mentors, providing tuition and training that will help you as a business or individual to get the most out of your new and existing technology.

Quarterly stakeholder meetings with both Children and Adult Head’s of Service to understand and capture requirements and issuesImplementation of a work take on process which includes governance and priority setting inline with Corporate and IT strategies. This has been an enormous success and has been well received by the businessAnnual Business Planning process to inform IT of future work requestsCloser working with NHS Trusts across the County with regular meetings to share strategiesA single point of contact for Non break fix IT issues

Sole responsibility for implementing a print strategy for Warwickshire resulting in savings of over £750kLead and managed the contract with Canon Reduced the number of print devices to 250 from an initial 2000+Reduced colour print by over 20%, current colour usage is 11% of total printReduced total print by 25%Duplex printing accounts for over 70% of all printResulting solution which supports 5500 daily users, utilises existing ID card print retrieval, support for BYOD, advanced scanning and resilience in case of service disruption.

Manage the delivery, support and maintenance of over 5000 desktop/laptop Windows devices.Lead on the delivery of a print management solution supporting property rationalisation and the replacement of existing printers and MFDs to over 200 sitesFinally lead on the desktop strategy to support the introduction of amongst many other things the support of consumer type devices

Managed 15 staff across two teamsSupport for over 5000 devices and customersTendered for a managed the supply and services contract which included delivery to desk, device procurement and hardware supportResponsibility for device procurement to meet business needsActed as manager for major incidents