Gary Heather Email & Phone Number
Who is Gary Heather? Overview
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Gary Heather is listed as Group Projects Estimator at Crosswater UK, a with 101 employees, based in Dartford, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Gary Heather.
Gary Heather previously worked as Customer Services and Sales Advisor at Crosswater Uk and Advice & Claims Assistant at Abta. Gary Heather holds Icq Level 3 Diploma In Management, Business And Social Skills, Pass from Chapman Bennett.
Email format at Crosswater UK
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About Gary Heather
I have a solid background in Customer Services and Sales and I have experience in Leading and Supervising teams. I can be relied upon to carry out my duties in accordance with the highest standards, policies and procedures. Throughout my career I have provided advice and guidance to those who need it and on a personal level I am a patient individual who doesn't overreact to a situation and instead stays in control. I have a strong sense of responsibility and I expect to succeed in any task I am given. I am now looking for a position that will allow me to develop my skills, experiences and ability.
Gary Heather's current company
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Gary Heather work experience
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Customer Services And Sales Advisor
Provide customer service to a range of customers via fax, email and telephone including order placing, data input for retailers, effective complaint resolution and other customer service related issues. Proactively keep customers informed of any issues that may affect their order and ensure these are rectified where possible to the customer's satisfaction.
Advice & Claims Assistant
Processing claims from customers, travel agents, tour operators and other members of the travel industry to prepare them for payment authorisation. Advising claimants on information required, explaining processes, supporting and guiding individuals through the claims process.
Overseas Travel Co-Ordinator
Administering the Cruise & Maritime Voyages fly-cruise package programmeOrganising group flight allocation and ticketing for fly-cruise passengersProcessing flight cabin upgrades from Economy class to Premium Economy and Business ClassLiaising with worldwide port agents regarding passport/visa requirements and updating world cruise itineraries with health and vaccination requirementsAssisting passengers on the day of departure at London Gatwick, Heathrow and Stansted Airports and assisting with passenger check-in at Victoria Coach Station
Team Leader - Customer Services
Team leading a team of twelve colleagues and allocating daily tasks and targetsResolving customer telephone and email complaints, hosting training sessions on telephone call handling and how to respond to customer emails Mentoring apprentice colleaguesAdministering the Cruise & Maritime Voyages river cruise programme for UK customers, liaising with UK travel agents and tour operators for cabin allocation and ticketing for river cruise passengers
Financial Analyst
Allocating daily bank, credit card, debit card and cheque payments to cruise bookingsIssuing weekly and monthly credit agent statements Credit control to ensure all cruise booking deposits and balances were paid on time
Sales Support Executive
Supporting the Agent Sales Manager and the Business Development Managers, preparing weekly reports on our cruise business salesGroup travel enquiries and preparing group proposal fare quotesOrganising and preparing travel agent ship visits at UK portsRegistration of new travel agents into the Cruise & Maritime Voyages databasePreparing and sending travel agent e-blasts with the latest cruise fare offers
Reservations Sales Agent And Customer Services Administrator
Cruise ticket issue and flight bookings. London Tilbury Cruise Terminal passenger check-inBookings in the telesales operation with opportunities to up sell cabins and add additions to the cruise bookings
Reservations And Ticketing Agent
Flight enquiries and reservations, pre-flight reservation checks for non-ticketed bookings to ensure these were either paid and issued or cancelledAdministering the Kestrelflyer frequent flyer programme for UK customers developing membership and submitting applications for processing
Deputy Ticket Office Supervisor, Prepaid Department Supervisor, Lead Agent & Passenger Sales Agent
Deputising and supervising a team of nine colleagues Supporting and training the colleagues on reservations and ticket issuanceArranging the monthly roster, allocating and monitoring annual leave entitlementCashiering, ticket issue, air fare calculations, organising prepaid tickets and ticket refunds
Colleagues at Crosswater UK
Other employees you can reach at crosswater.co.uk. View company contacts for 101 employees →
Kay Moss
Colleague at Crosswater UkDartford, England, United Kingdom
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KS
Kevin Silcock
Colleague at Crosswater UkCrawley, England, United Kingdom
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Debra Robinson
Colleague at Crosswater UkGreat Gonerby, England, United Kingdom
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NC
Neil Christie
Colleague at Crosswater UkLondon, England, United Kingdom
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Nastaran Fatemi
Colleague at Crosswater UkLondon Area, United Kingdom
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GF
Gianna Franchi
Colleague at Crosswater UkGravesend, England, United Kingdom
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JM
Joey Mcdavid
Colleague at Crosswater UkLondon, England, United Kingdom
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Matt Wells
Colleague at Crosswater UkUnited Kingdom
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MD
Mark Dalton
Colleague at Crosswater UkUnited Kingdom
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DA
Denise Abbott
Colleague at Crosswater UkBelfast Metropolitan Area, United Kingdom
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Gary Heather education
Icq Level 3 Diploma In Management, Business And Social Skills, Pass
2 Year Diploma, Travel & Tourism, Pass
Frequently asked questions about Gary Heather
Quick answers generated from the profile data available on this page.
What company does Gary Heather work for?
Gary Heather works for Crosswater UK.
What is Gary Heather's role at Crosswater UK?
Gary Heather is listed as Group Projects Estimator at Crosswater UK.
Where is Gary Heather based?
Gary Heather is based in Dartford, England, United Kingdom while working with Crosswater UK.
What companies has Gary Heather worked for?
Gary Heather has worked for Crosswater Uk, Abta, Cruise & Maritime Voyages, Air Mauritius, and Lufthansa.
Who are Gary Heather's colleagues at Crosswater UK?
Gary Heather's colleagues at Crosswater UK include Kay Moss, Kevin Silcock, Debra Robinson, Neil Christie, and Nastaran Fatemi.
How can I contact Gary Heather?
You can use AeroLeads to view verified contact signals for Gary Heather at Crosswater UK, including work email, phone, and LinkedIn data when available.
What schools did Gary Heather attend?
Gary Heather holds Icq Level 3 Diploma In Management, Business And Social Skills, Pass from Chapman Bennett.
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