Gary Hedges Email & Phone Number

Farnborough, England, United Kingdom

Farnborough, England, United Kingdom

Responsible for all aspects of Splunk Administration at QinetiQ, working within our core technology team to enhance our company-wide usage of the Splunk Enterprise platform. My role includes defining and overseeing maintanence & alerting, development and delivery of training, as well as defining and documenting best practices as part of our Centre of.

Farnborough, England, United Kingdom

Working within a delivery team whose main focus was the delivery of both run & maintain, and hygiene projects to improve our systems and their infrastructure.My key focus was organising and performing IT application administration, testing, and updates, as well as troubleshooting application issues escalated to the team. This was initially for a variety of.

Farnborough

The Applications Support team at QinetiQ provide 2nd & 3rd line IT applications support to QinetiQ employees for corporate applications. Ensuring customer queries and incidents are resolved to support the business. – this includes performing IT application administration, testing, and updates, as well as troubleshooting application issues reported to the.

Farnborough, Hampshire

Following a successful tenure with Accenture I was selected by QinetiQ for TUPE into their organisation as part of a company-wide move to bring their IT structure back in-house. I joined the merged QinetiQ and former Accenture IS department within the shared services division and my role has widened taking on increased support for other applications.

Farnborough, Hampshire

I initially joined Accenture in April 2009 as a Technical Analyst working on the Helpdesk as part of their outsourcing contract with QinetiQ.I was based at QinetiQ's Farnborough site and responsible for 1st line support of QinetiQ staff with various software/hardware etc under the Windows platform.During my time with Accenture I progressed quickly, taking.

Stanwell Moor, Surrey

Intersoft supply database management systems for logistics companies and my role is to oversee the running of all aspects of technical support.I brought a structured approach to the way support is provided, from initial call logging, problem diagnosis, monitoring bug fixes, and call resolution & customer satisfaction.I then progressed to assist with.

Staines, Surrey

Whilst studying for my HND at Kingston University I took on a part-time role at Boots Opticians. During my time with Boots I demonstrated my willingness to learn by building up a wealth of knowledge of the optics industry, this enabled me to effectively provide customers with technical information, provide dispensing of single-vision lenses, as well as.

Hounslow

Malca-Amit are a freight company specialising in customs clearance and secure door-to-door delivery of highly valuable goods. As part of the imports team I was responsible for learning various Customs & Excise procedures and security protocols thoroughly to both ensure strict adherence and the smooth management of shipment logistics within service level.