Gary Hewett Email and Phone Number
Gary Hewett work email
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Gary Hewett personal email
Gary Hewett is a Customer Operations Manager at DHL Express UAE at DHL Express UAE. He possess expertise in management, logistics, operations management, supply chain, supply chain management and 5 more skills.
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Customer Operations ManagerDhl Express Uae Sep 2010 - PresentUaeDevelopment of enhanced solutions for designated customers and industry segmentsSupport business acquisition & retention across customer and industry segments through the provision of operational expertise to ensure solution fits between customers' needs and operational capabilitiesInvestigate and analyse any recurrent service issues for specific customer escalations and to Identify root causes, determine suitable resolution and oversee implementation of agreed actions to improve service and ensure sustainability of improvement plans to avoid recurrence. -
South Area Operations ManagerDhl Express Uae Mar 2008 - Sep 2010Uae• Overall responsibility for the Management and Operational Performance of 3 Service Centres and Onsite Operations in the Southern Area which included over 174 people:• Ownership of costs and to ensure stations achieved any cost targets in line with Country specific targets • Ensure the Service Levels provided by the Stations to its Customers was exemplary• Ensure Stations perform within all Quality and GSOP guidelines
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Customer Operations And Implementation ManagerDhl Express Uae Mar 2008 - Sep 2008United Arab Emirates• Managed a team of 32 Onsite staff who were deployed in 16 Global and National Channel Customers across all sections of the business which generated approx. 11M € in revenue in 2010 th• Acted as interface and point of contact between the Customer and DHL Express AE• Responsible for ensuring all of their Operational needs in terms of Service Level Agreements were achieved• Responsible for the Operational on boarding and Implementation of any Customer to the Onsite Team
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Operations ManagerDhl Express Uae Jan 2006 - Mar 2008United Arab Emirates• Management and responsibility of the day to day running of a key Service Centre in Dubai.• The above included 50 FTEs over 3 locations • Ensure all KPI targets were achieved • Operational Management of the Co Loader Business in Dubai (7M € p.a.)• Ensure Stations performed within all Quality, GSOP and Security guidelines.
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North Area Operations ManagerDhl Express Uae Sep 2003 - Jan 2006United Arab EmiratesOverall responsibility for the Management and Operational Performance of 4 Service Centres in the Northern Area which included over 138 people:• Ownership of costs and to ensure stations achieved any cost targets in line with Country specific targets • Ensure the Service Levels provided by the Stations to its Customers was exemplary• Ensure Stations perform within all Quality and GSOP guidelines
Gary Hewett Skills
Gary Hewett Education Details
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Hall Green Technical CollegePass -
Byng Kenrick Central SchoolHigh School
Frequently Asked Questions about Gary Hewett
What company does Gary Hewett work for?
Gary Hewett works for Dhl Express Uae
What is Gary Hewett's role at the current company?
Gary Hewett's current role is Customer Operations Manager at DHL Express UAE.
What is Gary Hewett's email address?
Gary Hewett's email address is ga****@****dhl.com
What schools did Gary Hewett attend?
Gary Hewett attended Hall Green Technical College, Byng Kenrick Central School.
What skills is Gary Hewett known for?
Gary Hewett has skills like Management, Logistics, Operations Management, Supply Chain, Supply Chain Management, Process Improvement, Transportation, Logistics Management, Change Management, Project Management.
Who are Gary Hewett's colleagues?
Gary Hewett's colleagues are Padmavati Sivakumar, Mohammed Ali, Patrick Edwards, Olivier Steinberg, Gessica Dos Santos Da Rocha, Amanda Wright, Bassey Ebhodaghe.
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Gary Hewett
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Gary Hewett
Polymath, Seasoned Scala/Play/Pekko/Ai Aws Microservices Datatables Full Stack Enterprise DeveloperGreater Ottawa Metropolitan Area1technical-magic.com4 +161385XXXXX
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