Gary Hicks Email & Phone Number

United States

Northern Michigan

Saginaw County, Michigan, United States

United States

• Lead full Sales Team and Promote Revenue Generation
• Facilitate all Mergers & Acquisitions
• Identify potential clients and guide Client Acceptance/Onboarding process
• Establish Sales, Marketing, and Labor goals

• Key areas of expertise include developing sales strategies for very complex state and local governmental contracts, extensions, retention, and new business opportunities. Representing the company, promoting and.
• Ensuring right-priced sales strategies that result in growth, retention, and quality of revenue.
• Lead a team to grow the business over $18M in revenue in 11 years.
• Expansion of the service territory from 16 to 125 municipal contracts serviced.
• Retention and or extension rate of over 90%.
• Increasing margin impact on average of 7% annually.

• Key responsibilities included growing commercial and industrial lines of business in targeted markets through implementation of tailored sales strategies. Evaluated prospective clients to understand customer needs to.
• Focused on density of service areas to grow market share.
• Developed pricing strategies to compete in competitive markets.
• Oversaw account management exercises to ensure the long-term success.
• Developed and maintained division retention strategies, including customer negotiations.
• Forecasted sales to ensure compliance with key performance targets.

• Oversaw installation, distribution, and administration of cable television and internet service. Provided on-the-job training and formal training sessions to staff members in accordance with company standards. Training.
• Managed a staff of 71 installers and 6 supervisors, including all staffing decisions.
• Managed local monthly P&L statements and identified areas of opportunity.
• Coordinated commercial and residential installations, including proper staffing and heavy equipment and other job-specific requirements.
• Communicated industry advancements to staff to improve performance and customer experience.

• Accountable for operations of all facilities, including cash and financial management, inventory management, and staffing. Responsible for brand management and growth initiatives.
• Contributed to a tremendous growth from 9 to 38 facilities.
• Collaborated with ownership on the P&L statements and annual budgets.
• Negotiated with employees on salary, benefits, and retention.
• Lead vendor negotiations and monitored performance of vendors.