Gary Jacobs Email & Phone Number

Denver, Colorado, US

Broader responsibility for the design and implementation of managed security solutions including staff management and practice delivery with a responsibility to develop team members by presenting opportunities, providing timely continuous feedback, and communicating expectations. SOC Manager for Tier 1 Support and Tier 2 Engineering of Managed Security.

Denver, Colorado, US

Responsible for the transformation of Authorized Support team into MSS Support for SIEM platforms. Established MSS Tier 1 function as high value first response for MSS engineering tasks following ITIL foundation framework. Selected technically savvy but inexperienced staff and provided culture for technical development while delivering daily tasks from.

Denver, CO, US

Responsible for the growth and profitability of authorized support programs. Developed annual budget and measured progress to that budget. Identified and corrected program deficiencies to enable continued growth, efficiency and profitability. The Practice Manager is responsible for hiring and training of staff, addressing customer issues, monitoring sales.

Technical owner of public filing content systems for Thomson Reuters with full SDLC responsibilities. Directed technical design, development, deployment and support from point of collection to point of distribution for global filings content including SEC Edgar as well as many other global financial document feeds. Platforms included Microsoft Windows, SUN.

Led full software development life cycle (SDLC) for public filings content collection, storage and distribution systems within Thomson Financial business. Deployed appropriate systems to meet contractual delivery requirements of SEC and London Stock Exchange document delivery contracts. Platforms included IBM ES9000, SUN Solaris, HP UX, Microsoft Windows.

Managed applications design, development and deployment supporting public filings content systems including scanning and indexing collection operations supporting delivery of SEC filing archives to SEC as part of SEC document delivery contract. Platforms included AS400, SUN Solaris, HP UX, Microsoft Windows and IBM ES9000 platforms with systems deployed.

Designed, developed and deployment applications supporting public filings content systems including scanning and indexing collection operations providing delivery of SEC filing archives to SEC as part of SEC document delivery contract. Platforms included AS400, Microsoft Windows and IBM ES9000 platforms with systems deployed using RPG, C/C++, PL/I, CICS.