Gary Ledstrom Email & Phone Number

Tampa/St. Petersburg, Florida Area

✅Helm a leadership position within the organization, championing success in all aspects of operational performance while leading a team of 50 direct reports (1099) in support of 150 commercial accounts.✅Monitor the performance of the 1099 employees, ensuring accuracy and efficiency in work performance and adherence to all contracted obligations of the company.✅Lead staff trainings, designing, and hosting two team-training events each month covering a variety of topics including operational best practices, worksite safety, and customer service measures.✅Responsible for all tertiary and primary operational areas, including budgeting, business development, client relationship management, regulatory compliance, HR issues, owner support, and office administration.

✅Fostered collaboration, communication, and trust among a team of 250+ direct/indirect reports and led them in achieving operational success and timely delivery of service for 240 accounts in the region.✅Managed all operations, include the development and execution of the operating budget, customer service and business relationship management issues, and the training/development of staff to achieve company goals.✅Leveraged strong oral and written communication skills to engage with individuals at levels of the organization, including senior leadership to hourly employees; used same interpersonal skills to maintain client relationships.

✅Drove operational efficiency amongst the team, ensuring that all contractual obligations were met in support of the 40+ accounts; coached, developed, and mentored 1 Area Manager and 3 Supervisors as direct reports.✅Held accountable for all operational aspects of the region, including multi-site management of staff, human resource issues, inventory management, quality assurance/control, budget, maintenance, and inspections.

Police Academy

Completed Business Administration Coursework