Experienced NOC Manager responsible motivating and developing a team of dedicated NOC Engineers, ensuring excellent levels of technical support and customer service are provided 24/7, across a diverse range of critical clients and technologies. I have over 15 years of leadership experience, with strong communication and organisational skills, experienced in building rapport and managing key stakeholders and external customers, whilst also acting as the first point of escalation for operational issues.SC & NPPV3 Cleared.
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24 And 7 Noc Team ManagerCapitaGlasgow, Gb
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24/7 Noc Team ManagerCapita Jun 2022 - PresentGlasgow, Scotland, United Kingdom
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1St Line Noc EngineerCapita Jun 2018 - Mar 2020Glasgow, United Kingdom
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Facilities ManagerKids And Adults Together In Sighthill Apr 2007 - Apr 2017Glasgow, United KingdomFacilities Manager (2013 – 2017) ● Promoted to provide an efficient, effective and economic delivery of services and utilise the resources to fulfil the needs of the service.● Managed financial data on SAGE, making sure all budget systems were accessible and accurate.● Supported and ensure front of house operational systems are delivering an excellent service including reception and administration duties.● Responded quickly and efficiently to complaints, feedback any key issues. -
Administrative AssistantKids And Adults Together In Sighthill May 2009 - Apr 2013Glasgow, United Kingdom● Promoted to oversee the day to day running of the onsite IT suite. Updated and conducted the general up keep of all systems. Managed user accounts and Network troubleshooting. ● Regularly used databases to input and amend confidential information and ensured adherence to data protection.● Provided general administrative support in the office.
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Maintenance AssistantKids And Adults Together In Sighthill Apr 2007 - May 2009Glasgow, United Kingdom● Responsible for the maintenance inside and outside of the building, completing duties such as changing, fixing and checking out lights and fans, patching and painting walls● Kept the grounds clean and tidy, collecting and disposing of rubbish around buildings.● General janitorial duties following strict health and safety procedures.
Gary M. Education Details
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Hnd Sound Engineering -
Saint Roch'S SecondaryMusic
Frequently Asked Questions about Gary M.
What company does Gary M. work for?
Gary M. works for Capita
What is Gary M.'s role at the current company?
Gary M.'s current role is 24 and 7 NOC Team Manager.
What schools did Gary M. attend?
Gary M. attended Glasgow Caledonian University, West College Scotland, Saint Roch's Secondary.
Who are Gary M.'s colleagues?
Gary M.'s colleagues are Eliot Coble, Richard Jarman, Meyuish Arif, Carolyn Ward, Kevin Bonner, John Thompson, Emma Easton.
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1weeescotland.co.uk
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