Gary Marquez Email & Phone Number

San Francisco Bay Area

• Partner successfully with 7 restaurants in San Francisco Market of Northern California• Ranked number #1 District for Sales, Profits, Controls, Growth and Guest Loyalty Index (5 years in a row) Currently, California Market is up 7% Comp Sales, +12.5% increase Operating Profit, and +15.4% increase in Net Profit. All 7 restaurants “A” operators per IHOP Inc. • Won 2012 Big Dog Award, 2012 Wheel Award, 2013 Trail Blazer Award, 2013 All Star Financial Award, 2014 Most Improved KPI… Show more • Partner successfully with 7 restaurants in San Francisco Market of Northern California• Ranked number #1 District for Sales, Profits, Controls, Growth and Guest Loyalty Index (5 years in a row) Currently, California Market is up 7% Comp Sales, +12.5% increase Operating Profit, and +15.4% increase in Net Profit. All 7 restaurants “A” operators per IHOP Inc. • Won 2012 Big Dog Award, 2012 Wheel Award, 2013 Trail Blazer Award, 2013 All Star Financial Award, 2014 Most Improved KPI results for the Company, 2015 Wheel Award and several others. Show less

• Partner successfully with 8 restaurants in Northern California to produce consecutive years of 3% positive increase in sales, when all other districts were down double digits. • Surpass revenue goals in 6 of 8 quarters. Ranked number #1 for sales, profits, controls and growth over previous year and won the “2009 Area Manager of the Year” award.• Established companywide inventory system and set-up new computer systems/programs for Northern California

• Liaison between corporate management, franchise community and field employees. • Worked directly with Department Directors, Franchise Owners, and Field Management to achieve and develop new procedures for Marketing, New Products, Buffet, Delivery, Training Measurement Programs, and improved Food and Labor Cost Controls procedures. • Spearheaded corporate wide, cross-functional initiative to reclassify management exempt employees to non-exempt status. • Created intervention… Show more • Liaison between corporate management, franchise community and field employees. • Worked directly with Department Directors, Franchise Owners, and Field Management to achieve and develop new procedures for Marketing, New Products, Buffet, Delivery, Training Measurement Programs, and improved Food and Labor Cost Controls procedures. • Spearheaded corporate wide, cross-functional initiative to reclassify management exempt employees to non-exempt status. • Created intervention program to increase sales and profitability in the Nevada Market. Show less

• Increased profits by 25% by staffing and training 6 new Restaurant General Manager for the 7 locations in the East Bay area of Northern California. • Achieved the 2006 companywide “Teamwork Guiding Principle Award” by effectively managing 2 different districts (15 traditional units and the Oakland Coliseum concession section), simultaneously, and exceeding budgets in both.

• District included Santa Rosa, Petaluma, El Cerrito, Oakland, Martinez, Antioch and Pleasant Hill, California. Due to the lack of management personal, upon arrival, spearheaded hiring and training initiative to achieve proper staffing levels. • Hired and trained 8 managers during the initial first quarter. • Reduced and controlled expenses by instituting food and labor controls which improved margins by 5%. • Increased sales and profits by developing, initiating and… Show more • District included Santa Rosa, Petaluma, El Cerrito, Oakland, Martinez, Antioch and Pleasant Hill, California. Due to the lack of management personal, upon arrival, spearheaded hiring and training initiative to achieve proper staffing levels. • Hired and trained 8 managers during the initial first quarter. • Reduced and controlled expenses by instituting food and labor controls which improved margins by 5%. • Increased sales and profits by developing, initiating and managing employee and guest satisfaction, which resulted in the district achieving a 40% sales growth within 2 years. • In 2003, the district became the #1 profitable district and highest average sales per store in the company Show less

Started as Regional Operations Managers of 13 locations throughout Sacramento and San Francisco• Promoted to member of the Executive Team as Director of Operations, which developed and initiated policies and procedures, annual operating plans, business reviews with the Board of Directors and all of the internal operations of a newly formed franchise. • Led a newly formed market of 24 (underperforming) locations in Northern California and Nevada. • Hired and trained 4 Regional… Show more Started as Regional Operations Managers of 13 locations throughout Sacramento and San Francisco• Promoted to member of the Executive Team as Director of Operations, which developed and initiated policies and procedures, annual operating plans, business reviews with the Board of Directors and all of the internal operations of a newly formed franchise. • Led a newly formed market of 24 (underperforming) locations in Northern California and Nevada. • Hired and trained 4 Regional Managers. • Built financial model for new business unit in Reno, Nevada Show less

• Managed a team of 13 locations throughout Sacramento and San Francisco (Bay Area), CA. • Increased customer satisfaction index by 10% in 2 years, by developing, enhancing and integrating a multi-cultural staff of customer friendly, employees and managers, which better represented our customer base. As a result, the profits increased by 15%. • Received “1997 MVP Award” for Regional Managers due to the improvement of sales, profits and controls. • Strengthen company’s… Show more • Managed a team of 13 locations throughout Sacramento and San Francisco (Bay Area), CA. • Increased customer satisfaction index by 10% in 2 years, by developing, enhancing and integrating a multi-cultural staff of customer friendly, employees and managers, which better represented our customer base. As a result, the profits increased by 15%. • Received “1997 MVP Award” for Regional Managers due to the improvement of sales, profits and controls. • Strengthen company’s business by assisting in the opening of 10 new units in Northern California Show less