Retail Transformation - Technology Delivery Lead- Salesforce, SAP, Appian

My role as a Senior SAP Basis Consultant sees me leading SAP technical projects for a number of international blue-chip clients and State Government within Australia. In addition I manage and lead the Application Management Support (AMS) Team to deliver effective proactive monitoring and resolution activities for PLAUT customers.

Appointed as Basis lead to execute a Greenfield SAP installation and deliver a best practice system to support 220 sites across the UK. Working closely with Deloitte and HP to ensure successful completion in July 2011 my role involves managing vendor relations and building relationships with internal and external stakeholders to achieve a successful and future proof installation.Key responsibilities;o Maintenance and configuration of SAP environmento Leading all Basis activity across modules: ECC, BW, CRM, PI, Portal, TREX and Solution Managero HP ServiceGuard Clustering to protect the landscape.o HPUX and Oracle Database administrationo Delivering changes or expansions to the SAP landscape

Accountable to the IT Infrastructure and Security Manager, my responsibilities included implementing, administering and supporting SAP NetWeaver J2EE/ABAP stacks running on a Windows/SQL platform. Installing and upgrading SAP; applying support packs, applying kernel upgrades, installing third party software interfacing with SAP. Participating in system refreshes and problem resolution including on-call rotation.Key responsibilities;o SAP ECC 6o SAP Netweaver 7 Portal and TREX engine o SAP Solution Manager 7o SAP Business Connectoro SAP BI 7o SAP TDMSo SQL 2000 and 2005 databases

Accountable to the Netweaver Support Manager, my role included the monitoring of a wide range of SAP systems for multinational blue chip organisations.Key responsibilities; o Administration of ECC 5 & 6, BI 7, CRM 5 and Solution Manager 4 instanceso Configuration and performance tuning of the backup strategies for MS SQL 2005 and Oracle 9i databases running on Windows and AIX platformso Configuration of Earlywatch reporting and CCMS alerts, via Solution Manager

Accountable to the Head of Technical Services, areas of responsibility included SAP system maintenance and performance, backup and recovery, leading on technical projects and the management of core SAP systemsKey responsibilities;o R/3 4.7 Enterprise (UK and Turkey)o CRM 4o BW 3.5o Applying SAP OSS notes and patcheso Kernel updates and configuring transport pathso Software installations and upgrades (including Oracle and AIX patches)o Addressed BW cube performance, aggregates, indexes and process chainso Maintenance and administration of Lotus Notes, Novell servers, AIX, Oracle, and SAN systems and security.