Product & Process Engineer
Kokomo, Indiana Area
Designed / developed test hardware, software, work instructions to functionally and parametrically test Delphi products at contracted repair centers throughout the US, Canada and overseas. Designed / developed test hardware, software, work instructions and a database to reprogram microprocessors at a part and product level at contracted repair centers in the US and Canada. Worked with outside vendors (RFQ's / P.O's) to provide test hardware for the contracted repair centers. Coordinated shipping and receiving of test equipment for the contracted repair centers.Created product service manuals for use by the contracted rapair centers.Set up and maintained product service parts databases to support procurement of parts by the contracted repair centers.Managed service programs for the Delphi Service organization.Conducted weekly program management team meetings to track tasks and resources required to complete the programs.Performed as a customer interface between the Delphi Service Organizarion and the internal Engineering Organization / external customers to develop product service programs.Maintained and updated product / customer information in the Delphi Service Organization database.