Gary Mcafee Email & Phone Number

Newark, Oh, Us

Crowley, Texas, Us

Blue Bell, Pennsylvania, Us

Blue Bell, Pennsylvania, Us

Blue Bell, Pennsylvania, Us

Assess client needs for electric, gas and rental assistance. By meeting all state guidelines I determine the amount of assistance available to them. By staying within income guidelines I can determine HEAP (Home Energy Assistance Program) and PIPP (Percentage of Income Payment Plan), home improvement and food pantry distribution. All progress is tracked and uploaded into the state database so all funds can be accounted.

Las Vegas, Nv, Us

Call Center Team Lead plays a key role in providing day-to-day coaching, training and support for the Call Center support teams. Additionally, this person is responsible for making sound and deliberate resolutions for first level escalated calls. This individual is advanced in all things related to ensuring team members are equipped with the knowledge base required to provide excellent customer service and satisfaction.

Jericho, New York, Us

I handled all incoming communication for corporate orders and issue management. I completed all order via email or over the phone with various contacts that would call me daily. I would track all orders and ensure their timely delivery and expedite any delivers that I feel must be.

Stamford, Ct, Us

I assisted customers with requests ranging from scheduling appointments to billing and the sale of additional or bundled products. Most importantly, I used my understanding of technology and communication devices to effortlessly troubleshoot issues with customer’s equipment (e.g. cable box, DVR, remote, Android devices, modems) and exhibit possibilities to subscribers. By providing information, options, and an unbeatable level of service I tried to make customers happy with solid resolve.

I was accountable for managing a group of customer accounts and achieving established levels of revenue and collection rates. I took direction my Manager on late customers and then followed the procedures for managing the account immediately. I had to maintain firm control over the late customers while providing a high level of customer service. Strong communication and use of the knowledge of “The Program”, terms of the agreement, and legal collection requirements, as well as the product feature and benefits while working with the customers. I managed the paperwork and computer documentation associated with the customer’s accounts and also delivered and retrieved products to and from the homes of our customers.

Plano, Tx, Us

In partnership with the Store Manager, I helped to ensure day-to-day business operations ran smoothly. I drove sales and grew revenue through targeted sales conversations and collection practices. While attractively merchandising the showroom floor, managing inventory, and assisting with product delivery, service and returns, you'll gain hands-on experience I ensured quality was at the highest standards. I ran field collections and all high attention accounts by either collecting or repossessing any merchandise.

Bachelor Of Arts - Ba, Business Administration And Management, General

High School, Basic Studies