Head of a logistics function supplying shops on board 65+ worldwide based cruise ships. Managing all logistics aspects of significant company expansion during past 15 years, including outsourcing of UK/European freight provision, the logistics aspects of companywide ERP system introduction and developing innovative strategies based on reducing supply costs including introduction of supply “hubs” in Miami/Sydney/Barbados. Operational and budgetary responsibility to the Board, for:• Time critical, cost effective and secure replenishment of 200 + shops wherever they are in the world (miss the ship - miss the delivery with no second chance). • Hands on running of an “in house” 40k sq. ft/800 pallet locations UK warehouse/DC.• Negotiating and then overseeing very tight service level agreements with two third party overseas Distribution Centres and a Caribbean freight/port agents.• Maintaining UK HMRC customs compliance for bonded liquor/tobacco/customs warehouse operation and all tax/duty free outbound deliveries.• Ensuring compliance with relevant local requirements for road/sea/air deliveries worldwide• Liaising with cruise line port agents and overseeing own contracted port agents in multiple destinations outside own “reach” to ensure safe, secure and timely delivery on-board. • Overseeing after sales customer relations department dealing with any after sales issues from on-board shop customers & liaising with individual cruise lines own customer relations departments

• Branch Manager of three large cash and coin processing/distribution facilities.• Full P&L accountability – increasing net margins above budget whilst continuing to meet service level requirements resulted in being awarded Securicor “Centre of the year” award for 2003.

. Day to day operational management of automotive/electronics distribution centre supplying time critical components to a worldwide customer base in a “Just in Time “environment

• Management of a major warehousing and distribution centre and the associated transport operation serving 18 Marks and Spencer stores

• Operational, training and staff appointments including service at sea, ashore and within the MOD London