Gary O'Connell

Gary O'Connell Email and Phone Number

Regional Manager - London at Patients Know Best @ Patients Know Best
united kingdom
Gary O'Connell's Location
Greater Brighton and Hove Area, United Kingdom
Gary O'Connell's Contact Details

Gary O'Connell work email

Gary O'Connell personal email

n/a
About Gary O'Connell

I am a dynamic and innovative Project Manager, with genuine passion for delivering highest quality services, maximising efficiency whilst ensuring best practice. I have a natural aptitude for communication, an excellent track record of project and change management and have over ten years of management experience across industries ranging from Retail, Fitness and Healthcare.I have experience in the implementation and management of new services and the redesign of existing services in Healthcare (including Mental Health Advocacy Service & Musculoskeletal & Referral Management Services).

Gary O'Connell's Current Company Details
Patients Know Best

Patients Know Best

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Regional Manager - London at Patients Know Best
united kingdom
Employees:
64
Gary O'Connell Work Experience Details
  • Patients Know Best
    Regional Success Manager - London
    Patients Know Best Dec 2022 - Present
    We provide hospitals with personal health records software so that their patients can better manage their health. Our software implements best practices of online communication based on research conducted with 2,700 hospitals around the world.The software helps patients take control of their health, physicians increase the efficiency of communication and hospitals to increase revenues.
  • Patients Know Best
    Regional Success Manager - South Of The Uk
    Patients Know Best Jun 2020 - Dec 2022
    East Sussex, England, United Kingdom
    We provide hospitals with personal health records software so that their patients can better manage their health. Our software implements best practices of online communication based on research conducted with 2,700 hospitals around the world.The software helps patients take control of their health, physicians increase the efficiency of communication and hospitals to increase revenues.
  • Patients Know Best
    Project Manager
    Patients Know Best Aug 2016 - Jun 2020
    We provide hospitals with personal health records software so that their patients can better manage their health. Our software implements best practices of online communication based on research conducted with 2,700 hospitals around the world.The software helps patients take control of their health, physicians increase the efficiency of communication and hospitals to increase revenues.
  • Mind
    Service Manager
    Mind Mar 2015 - Jul 2016
    West Sussex, United Kingdom, United Kingdom
    My role as Service Manager involves a wide range of work including monitoring and reporting on contractual performance, leading a team of advocates through a time of change in the service as we move towards more innovative ways of working. Networking at regional forum meetings. Facilitating training of new systems across the service along with workshops. Attending contract review meetings along with partner organisations and stakeholders. Another main focus of my role, is overseeing the management of the operational team.
  • Bics (Brighton & Hove Integrated Care Service)
    Assistant Integrated Care Manager
    Bics (Brighton & Hove Integrated Care Service) Jan 2014 - Mar 2015
    Brighton, United Kingdom
    My role as Assistant Integrated Care Manager encompasses a wide range of work including monitoring and reporting on contractual performance, as well as pathway redesign, process mapping, organising and facilitating seminars, workshops and meetings. Another main focus of my role, is overseeing the management of a large operational team, within this, I also directly manage the team leaders.
  • Bics (Brighton & Hove Integrated Care Service)
    Spca (Senior Patient Care Advisor)
    Bics (Brighton & Hove Integrated Care Service) Aug 2012 - Jan 2014
    Brighton, United Kingdom
    My role of SPCA involved daily supervision of a clinical service team, setting daily targets and deadlines against KPI's for myself and the team. Monitoring diagnostic crosscheck processes. Ensuring operational processes and guidelines are followed within the team. Holding monthly one to one performance meetings with staff. Daily monitoring of the demand and capacity across the service.
  • Bics (Brighton & Hove Integrated Care Service)
    Patient Care Advisor
    Bics (Brighton & Hove Integrated Care Service) Jul 2011 - Aug 2012
    Brighton, United Kingdom
    As a patient care advisor my main responsibilities involved resolving patient queries, working towards set goals and targets, training and supporting other team members, assisting clinicians with queries and tasks, ensuring diagnostics reports were received back and processed correctly within the appropriate timeframe.
  • La Fitness Uk
    Coach
    La Fitness Uk Mar 2009 - Jul 2011
    Brighton, United Kingdom
    With LA Fitness I was a fitness coach which involved daily one to one traing with members, several classes throughout the day, reception cover and general maintenance across the gym including health & safety checks.
  • O2 Ireland
    Retail Manager
    O2 Ireland Feb 2001 - Jul 2006
    Cork
    Retail store manager for one of the flagship stores. I was responsible for reporting and achieving monthly sales targets and overall KPI's. Customer experience was a key focus and both retaining customers and gaining new customers was essential. Along with the general store management duties I also managed a team of sales staff and a team leader.

Gary O'Connell Skills

Management Leadership Coaching Healthcare Social Media Project Management Team Leadership Customer Service Customer Satisfaction Time Management Hospitals Performance Management Sales Research Communication

Gary O'Connell Education Details

Frequently Asked Questions about Gary O'Connell

What company does Gary O'Connell work for?

Gary O'Connell works for Patients Know Best

What is Gary O'Connell's role at the current company?

Gary O'Connell's current role is Regional Manager - London at Patients Know Best.

What is Gary O'Connell's email address?

Gary O'Connell's email address is ga****@****est.com

What schools did Gary O'Connell attend?

Gary O'Connell attended University College Cork.

What are some of Gary O'Connell's interests?

Gary O'Connell has interest in Social Services, Civil Rights And Social Action, Environment, Disaster And Humanitarian Relief, Human Rights, Arts And Culture, Health.

What skills is Gary O'Connell known for?

Gary O'Connell has skills like Management, Leadership, Coaching, Healthcare, Social Media, Project Management, Team Leadership, Customer Service, Customer Satisfaction, Time Management, Hospitals, Performance Management.

Who are Gary O'Connell's colleagues?

Gary O'Connell's colleagues are Nikki Jordan, Sarah Roberts, Aisha Taftaf, Evelin Purman, Russell Gray, Máté Dorogi, Steve Gilbert.

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