Enterprise-wide delivery and support of IT solutions, project management and vendor relationships. Managed a $1.7MM budget and 32 people.• Directed the implementation of a Warehouse Management System that increased inventory count accuracy by 19%, reduced expired product inventory by 10% and will reduce the cost of physical inventory by 72% over a 5 year period. • Strategically planned and implemented a Procurement Ordering Inventory System that dramatically increased Sales profitability by 12% and decreased Operations support effort by 30%.• Developed high level deliverable schedule, estimates, detailed project plans and managing each team member to deliver the solution within a specified range of budgeted hours.• Led cross-functional team using Six Sigma model to reduce costs and standardize design practices.• Directed the project team on creation of resource allocation planning, capacity planning, project scheduling, risk management and mitigation issues, action item resolution, performance requirements and productivity metrics tracking within a hybrid Agile and Waterfall environment.• Documented new procedures, enhancements and functional specifications and designed training materials and courses used for educating staff and clients. Trained new analysts, clients, and support staff in policies, procedures and technical aspects of our product set.• Created several team specific dashboards to provide a more accurate status to the Government COTR, team leads and project schedulers regarding project milestones. This dramatically improved overall status reporting and strategic planning of the project.

Managed the development and implementation of non-profit business systems. • Directed the development and implementation of a CRM system that increased recurring donations made by existing constituents by 10% and reduced on-line giving and credit card donation receipts and acknowledgement turn around time from 1 month to 24 hours.• Managed the technical refresh migration of a financial accounting system that increased the productivity of the purchasing departments requisition process by 15% and improved the financial analysis, decision-making and financial reporting capabilities of accounting personnel.• Provided overall project, resource planning/allocations and management for the CRM system development using the Agile Scrum Development Process. • Developed training material and educated staff and clients on the most productive use of the application.

Managed a large scale government Data Warehouse (~2TB).• Responsible for all project deliverables, technical client communications and team of 3 SQL developers, Business Object developer, Campaign Specialist, a Database Administrator and several data processing staff personnel and internal IT resources. • Instituted several enhancements including a SQL automation project that greatly increased the efficiency of data load times into the database which resulted in a 5 day reduction of monthly processing times saving thousands of dollars and many developer hours per month. • Maximized user acceptance and software reliability by reengineering front-end, back-end, reporting and scripting processes to increase user and support productivity by reducing cycle times while moving toward a Six Sigma Quality standard.• Developed and maintained status project tracking reports. Details of processing were tracked down to the second in an attempt for continual process improvement. While client communication was tracked at a high level, detailing risks and project progression.

Managed a large scale commercial Data Warehouse (~3TB). • Directed a team of 5 developers, 3 financial analysts, a Database Administrator, a System Administrator in the development of a decision support profit and loss Data Warehouse system on an IBM mainframe DB2/Teradata platform. The project required managing a $375K budget and 9 month schedule. The system provided management the ability to monitor and control actual and standard shipping costs for pickup and distribution of shipments from one location to another increasing company profits by $10 million.• Responsible for the development of logical and physical data models, Teradata database design, ETL, and operational data mining tool requirements. • Facilitated project teams meetings and work closely with developers to follow consistent configuration management procedures and ensured appropriate metrics, resource planning and program management methodologies were successfully applied to the data warehouse project.