Travel Agent
CurrentLocal travel agency specializing in arranging worldwide cruises. Corporate customer base 1,000+. Travel Agent Selling and booking cruises for established and walk-in customer base. Managing 450+ client base annually.Promoted service base to current and potential client base via direct mail and social media contacts. Conducted competitive analysis of area and Internet-based agencies to maintain market cost and service levels. Coordinated all marketing and point-of-service sales resources. Performed speaking engagements to area groups to promote sales and services. Booked and tracked cruises utilizing VAX Vacation Access online industry booking system. Underwent extensive training and achieved top certification to book cruises with five cruise lines. Maintained $300,000 annual sales during recent economic downturn.