2012 – 2017, Assistant Despatch Manager• Attend production meetings and brief staff on any issues• Vehicle maintenance• Knowledge of driver regulations• Progress checking of all jobs to ensure despatches are made• Producing shift and out of hours activities reports• Continually strive to find cost cutting and money saving measures• Holding meetings with current suppliers, relationship managing, influencing improvement of service, negotiating rates• Extensive knowledge of UK and International couriers with a great understanding their strengths and weakness’• Manage internal drivers and warehouse staff• Working knowledge of Tharsterns and Shuttleworth MIS• Competent in IT using MS Office and Courier Software• Understanding and compliance with ISO14001, ISO9001, OHSAS 180012011 – 2012, Despatch Administrator / Relief Despatch Manager• Continuation of previous role plus additional responsibilities covering the absence of the Despatch Manager2006 – 2011, Despatch Administrator• Daily despatch records• Checking of incoming invoices against despatch records• Co-ordinating despatch of both national and international deliveries• Overseeing the training of the Trainee Despatch Administrator• Arranging same day couriers / haulage• Purchase Order creation2004 – 2006, Trainee Despatch Administrator• Producing overnight courier labels• Creating delivery notes• Obtaining Proof of Deliveries• Filing of delivery notes• General housekeeping dutiesThis role enabled me to gain an appreciation of how the department operates.