Over twenty years of diverse customer service, management, and people to people skills as well as extensive hands on knowledge of all phases of automotive repairs. Excellent written and verbal communication skills. Maintained and developed relationships with customers and business partners. Comprehensive background in purchasing and distribution, with emphases on demand and supply balance. Responsible for the turnaround of fourteen stores within two districts. Increased bottom line profit, lowered employee turnover and increased customer satisfaction. Disciplined problem-solver and excellent analytical skills with a commitment to continuous improvement.