Gary Small Email & Phone Number

Won the Data Centre Hero Award 2021

Guildford, United Kingdom

Working in a team of engineers delivering Infrastructure, configuration and support activities to several projects and users working within telecoms. These include software developers, monitoring tools, customer performance data and many more. We maintain the I.T. environment and provide additional resources for projects when required. Most of the environment is Windows but we also host Linux platforms. I am flexible with a genuine desire to help, working to deadlines in a team and under own initiative.Below are some of the technologies I work with:- Windows XP/7/8/10, Server 2003/08/12/16 Administration- AD/GPO - DNS/DHCP- Licence Maintenance- WSUS updates- Build and deploy new servers- Providing out of hours support- Symantec Antivirus Endpoint Protection Management- Acronis Backup - VMWare ESXi operation and maintenance- Hardware Infrastructure installation - Fundamental understanding of networking concepts (OSI, LAN/WAN, routing & switching, Firewalls)- BAU operations- Documentation creation and updates - Supporting user requests- Basic Powershell scripts- Working with Linux operating systems- Software patching of servers- Dealing with issues highlighted by Opsview alarm monitoring- Root cause analysis for server outages- Ericsson OSS Data Gateway O&M, RAN Analyzer O&M, ensuring the SQL database is updated daily- Support equipment maintenance- Diagnosing and replacing faulty hardware- Single point of contact for regional offsite testing requirements- Meeting SLA/KPI goals- Create Excel VBA/Power query spreadsheet to calculate the monthly charges- Working with 3rd party Support providers - Knowledge sharing amongst the local team and globally - Asset management- Attend Quarterly business reviews with customer

Guildford, United Kingdom

Working in the Test Environment with software testers and the support organisation for Mobile and fixed networks. I would create full mobile test networks, predominantly GSM to duplicate the live environment. This included all radio data for RBS, BSC nodes and core network Nodes MSC, HLR, AUC, working with B-Number routing, SS7, MTP, SCCP, IMSI analysis. I would also assist with equipment installation, cabling and SIM card creation, through to the initial call testing, the full end-end configuration process. I worked on numerous projects:Onsite Core Network support for Inmarsat integration in Holland and HawaiiOnsite support for NVidia remote Radio testingSingle point of contact for Global Test Environment Centres arranging testing outside of the U.KFacilitate local Training courses providing Windows thin clients, laptops and access to any relevant equipment.Mobile and Wireline Network configuration and support for the following customers:- T-Mobile BSS - Vodafone Core Network - BT Low power GSM Fusion/Bluephone- Cable & Wireless Low Power GSM- O2 - BT 21C TSS - TSS GammaDuties included:• Solution architect for Mobile network design • Lead engineer planning and driving Project deliveries• Network configuration, deployment and test for all GSM nodes• Working with users to gather network requirements• Script creation to configure radio and core networks• Interoperability equipment integration for testing• Integration of new Ericsson products• Assisting with equipment installation• Provide physical inter node connectivity fibre/ethernet/coaxial • Facilitate local Training courses providing Windows thin clients, laptops and access to any relevant equipment.• Fault finding• Network maintenance and improvement• Call testing• Providing support for ongoing projects• Network documentation

Guildford, United Kingdom

- Test plant Network Design & planning.- Configuration of new GSM Test Networks.- Implementation of network design.- Adapt existing AXE Switching Elements to required specification.- DT Integration of new Ericsson product.- Providing support for ongoing projects.- Test plant preparation: Checking cabling, Hardware, Connect of test phones.- Prepare Traffic/Customer DT and validate Hardware (C3) DT against the node.- Network documentation

- Preparing, checking and loading Hardware data for One2One and BTCellnet.- Liasing with BTCellnet to Obtain and validate Exchange Requirements.- Prepare MML files from customer Exchange Requirements using a variety of tools including DTSS and Macros.- Producing and maintaining new scripts for DTSS.- Loading DT onto a customer node and integrating the node into the live network.- Maintaining standard files with DT changes.- Providing Tester and customer support.- Resolving IT problems, ordering new equipment and keeping IT inventory.