• Provides organizational change management assistance, development of coaching skills, technology implementation, strategy development, or operational improvement services. • Strategic planning • Leadership Coaching• Process re-engineering • Speech coaching and effective, persuasive presentations• Creating a compelling vision • Writing coaching -- for effective, clear, and productivity-enhancing communications, team-building, including launching and developing teams• 360-degree reviews• Business CoachingSmall Business Coaching • Non-Profit and Social Entrepreneur Coaching • Internet and e-Commerce Coaching• Implements proprietary methodologies or frameworks to guide the identification of problems, and serve as the basis for recommendations for more effective or efficient ways of performing business tasks.

• Provided assessment and consultation in the areas of Information Technology, business unit optimization, and administration, with emphasis on full utilization of available resources. • Served as Senior Project Manager across multiple business units analyzing existing processes, procedures and methods to ensure and promote effective business and systems operations through standardization, improvement, simplification, discontinuance or other methods. • Lead effort to coordinate and implement proposed process and procedure enhancements between work teams and operational departments.• Responsible for day-to-day operations and execution of complex processes, facilitation of key process events, and fulfillment of major process deliverables.• Worked to understand complex functional situations by paying attention to the details of the tasks at hand and by breaking them down into smaller pieces • Responsible for leadership of large project teams, providing direction, motivation, and coaching to define/attain career goals and objectives

• Managed daily operations and supervised offshore project team for international IT infrastructure project with $10 million budget.• Provided on-site management and quality control to ensure projects met time and budget requirements, and were built in accordance with contract documents. • Partnered with business units to transform their businesses through the strategic application of people, processes, and technology by participating in the strategic/project planning.• Provided stakeholder needs assessments, and cost/benefit analysis in an effort to align information technology solutions with business strategies and directions.• Developed less experienced team members toward fulfillment of defined career goals.